A4C Online Reviews Summary: Mixed Feedback with Praise for Quick Shipping and Customer Service
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A4C Online Reviews Summary: Mixed Feedback with Praise for Quick Shipping and Customer Service

A4C receives mixed reviews on its products and services. Customers appreciate the quick shipping, broad range of options, and responsive customer service. However, there are complaints about delayed shipments, issues with product conditions, and challenges with canceling orders. Overall, A4C is praised for its good prices, high-quality tech products, and excellent value. Recommendations include improving shipment speed and packaging. Despite some negative experiences, many customers express willingness to shop again due to the convenience and quality of the products.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Terrible experience thus far...

    The item hasn't even arrived yet but i mistakenly purchased a "used" google nest hub max as a Christmas gift. I attempted to cancel the order before the item was shipped and Customer Service politely informed me that I could not cancel because a "shipping label" had been generated They're wasting my time. Shipping it anyways and then I have to request the refund and pay to return the item. The customer service is either a bot or they're required to send scripted responses

    Sentiment
    • Negative
    Content
    • Refund and Stock Management
    Dec 10, 2023
  • Happy camper 😛

    Order process was easy, fast delivery and the product was better than I expected at a tremendous discounted price so overall very very happy with the whole experience

    Sentiment
    • Positive
    Content
    • Ordering Process and Convenience
    Sep 27, 2023
  • I had an issue on my end I contacted…

    I had an issue on my end I contacted customer service and thry fixed it right away. I will definitely buy from them again

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 25, 2023
  • Awesome

    Awesome! Price on an awesome product. Good communication. Received the items swiftly.

    Sentiment
    • Positive
    Content
    • Product Variety and Pricing
    Sep 24, 2023
  • Ordered an item listed as new but…

    Ordered an item listed as new but received a used item with no box.

    Sentiment
    • Negative
    Content
    • Product Quality and Condition
    Aug 21, 2023
  • Poorly shipped

    Ordered a small item and that got shipped without extra padding, the item box got smushed. Fortunately nothing broke.

    Sentiment
    • None
    Content
    • Shipping Packaging
    Aug 19, 2023
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for A4C  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Product Managers, Marketing Strategists, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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