Service Finance Co. Online Reviews Analysis
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Exclusive Service Finance Co. Customer Feedback Report

Service Finance Co. Online Reviews Analysis

Mixed reviews for Service Finance Co. While some customers praise the helpful and professional customer service representatives like Dawn and Lolyn, others express frustration over unexpected fees, high finance charges, and negative credit reporting. Issues with communication, late fees, and long wait times are common complaints. Overall, the company's reputation seems polarized, with both positive and negative experiences shared by customers.

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  • Financial Analysts
  • Customer Service Managers
  • Marketing Professionals
  • Product Managers
  • Risk Management Officers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Jay has outstanding customer service…

    Jay has outstanding customer service skills.He goes the extra mile for his customers.Thank you for being so kind.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 16, 2024
  • Excellent service

    Jasmine was very helpful and took care of my needs

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 04, 2024
  • Wymise

    Wymise Clerzeau was professional and solved all the problems I was having. She deserves a raise

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 01, 2024
  • These guys are crooks

    These guys are crooks. Watch out for their 0 percent financing is a lie. They sneak high interest in violation of the Agreement!

    Sentiment
    • Negative
    Content
    • Interest Rates & Fees
    Mar 17, 2024
  • Jay Abdalla

    Jay Abdalla was very patient, polite, and professional while helping me with my account. Thank you.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 15, 2024
  • Dawn was very nice and personable and…

    Dawn was very nice and personable and explained the process very well.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Feb 29, 2024
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Service Finance Co.  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Product Managers, Risk Management Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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