User Dissatisfaction and Ethical Concerns Surround 7 Cups App
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    • Mental Health Professionals
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User Dissatisfaction and Ethical Concerns Surround 7 Cups App

Exclusive Report on 7 Cups Reveals User Dissatisfaction

The reviews for 7 Cups: Online Therapy & Chat reveal significant dissatisfaction among users, primarily due to frequent technical issues preventing connection with listeners and verification problems. Many users express frustration with slow responses from the listener services, claiming answers felt robotic and impersonal. Concerns were raised regarding the ethical practices of the company, including accusations of stealing information from licensed therapists and questionable qualifications of the service providers. Some users highlighted the potential for emotional vulnerability exploitation. Positive remarks about the app’s concept and its capacity to alleviate loneliness are overshadowed by complaints about functionality, user experience, and perceived scams. Overall, while some find value in connecting with listeners, the prevalent technical issues and ethical concerns hinder the app's credibility.

Source: Google Play Reviews of 7 Cups: Online Therapy & Chat

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Customer Feedback Analysis of 7 Cups: Online Therapy & Chat

In-depth analysis of 7 Cups app reviews revealing user dissatisfaction, technical issues, and ethical concerns. Essential for market insights.

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Custom Date - Jun 19, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Genius.....it helps people feel less lonely ❤️

    Sentiment
    • Positive
    Content
    • Mental Health Support
    May 17, 2025

  • I keep trying to connect to a listener on Mt phone app but get technical difficulty messages

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 14, 2025

  • you've gotta be kidding me. in trying to talk to listenera and everytime I click on them it say you've technical issues. be for real!!

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 14, 2025

  • technical issues kept me from speaking with listeners

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 19, 2025

  • it's not sending sms to confirm your number and therefore won't let you chat

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 09, 2025

  • useless app so many techincal issue not able to connect anyone

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 07, 2025
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Sentiment Analysis (limited preview)
-60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for 7 Cups: Online Therapy & Chat based on online reviews collected from Google Play. The analysis helps Mental Health Professionals, App Developers, Digital Marketers, Consumer Advocates, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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