Mixed Customer Feedback for DNA Diagnostics Center (DDC)
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Mixed Customer Feedback for DNA Diagnostics Center (DDC)

Exclusive Report: DNA Diagnostics Center Customer Insights

DNA Diagnostics Center (DDC) has received mixed feedback from customers, with complaints about delays in receiving results, unprofessional customer service, and concerns about the accuracy of tests. Some customers reported issues with communication, delays in refunds, and dissatisfaction with the presentation of reports. Despite some positive experiences with accurate results and helpful representatives, there are recurring themes of frustration, skepticism, and disappointment among reviewers.

Source: Trustpilot Reviews of DNA Diagnostics Center 

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Customer Feedback Analysis of DNA Diagnostics Center 

Uncover the truth with our comprehensive analysis on DNA Diagnostics Center, based on real customer reviews.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • No help

    Very difficult to reach for help/assistance. I am saddened. I thought this is the only placeTo go for DNA for uscis. Make your research!! Maybe there’s better facility than this!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 25, 2024
  • Uitslag is 1 A4tje met twee rijtjes…

    Uitslag is 1 A4tje met twee rijtjes getallen, waar geen hond wat van begrijpt. En dat voor €269,=

    Sentiment
    • Negative
    Content
    • Accuracy of Results
    May 15, 2023
  • long wait

    Testing quick and efficient. Had a call to say results ready, but then my daughter waited in reception over an hour for the results to be brought down one floor.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Dec 08, 2022
  • Chase made the experience less stressful!

    Great experience, Chase explained the Immigration process in detail, better than the actual Embassy. No issues at all, he told me everything I needed.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 29, 2022
  • Tweede test afgenomen bij dit DNA…

    Tweede test afgenomen bij dit DNA centrum en weer niet een uitslag binnen de gestelde datum. Erg teleurstellend.

    Sentiment
    • Negative
    Content
    • Delays and Timeliness
    Sep 08, 2022
  • Son puros charlatanes

    Son puros charlatanes. Para empezar ningĂşn negocio de Ohio hablan espaĂąol. De donde salen estos tan buena onda. Negocio pirata?

    Sentiment
    • Negative
    Content
    • Professionalism Issues
    Apr 12, 2022
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Sentiment Analysis (limited preview)
-45 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for DNA Diagnostics Center  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers in HealthTech, Customer Experience Strategists, Healthcare Consultants, Biotech Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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