My Care Solution: Customer Feedback Overview and Insights
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  • Who is this report for?
    • Aged Care Facility Managers
    • Healthcare Administrators
    • Customer Service Managers
    • Quality Assurance Officers
    • Marketing Professionals in Healthcare
My Care Solution: Customer Feedback Overview and Insights

Exclusive My Care Solution Customer Feedback Report

4/511 Lower North East Rd, Campbelltown SA 5074, Australia

My Care Solution has received mixed reviews from clients, highlighting both positive and negative experiences. Many customers appreciate the professionalism, friendliness, and dedication of the staff, noting that they feel supported and cared for. Positive feedback emphasizes the genuine care provided by the carers, and the organization's ability to go above and beyond for clients. However, some reviews express dissatisfaction with pricing, communication issues, and allegations of overcharging. Customers have pointed out that while care staff are commendable, there are concerns about the organization's management and administrative practices. Overall, My Care Solution has a strong commitment to aged care, though operational improvements are needed to address client concerns and enhance overall satisfaction.

Source: Google Business Reviews of My Care Solution

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Customer Feedback Analysis of My Care Solution

Insightful analysis of customer feedback for My Care Solution, highlighting care quality and service improvements.

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Popular Phrases (limited preview)
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Featured Content
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  • Be careful using my care solutions. Charged my account over $700.00 for 4 hours time for ot. BEWARE.

    Sentiment
    • Negative
    Content
    • Value For Money

  • Corrie Burnside and the Victor Harbor staff have been a wonderful help to my wife and I. Nothing is too much trouble.

    Sentiment
    • Positive
    Content
    • Staff Support

  • They care and they do their best to get everyone else to care too. They go above and beyond and provide good work. Highly recommend.

    Sentiment
    • Positive
    Content
    • Quality Of Care

  • Always friendly, attentive and helpful people. I always appreciated for the support and services which I got from my care solution. Highly recommended.

    Sentiment
    • Positive
    Content
    • Customer Service

  • Friendly staff and amazing carers. Would highly recommend the service - a great support for our family.

    Sentiment
    • Positive
    Content
    • Family Recommendations

  • I couldn't recommend My Care Solution enough. An organisation that truly cares. Friendly staff and care team, and a really premium service.

    Sentiment
    • Positive
    Content
    • Quality Of Care
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Sentiment Analysis (limited preview)
62 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for My Care Solution based on online reviews collected from Google Business. The analysis helps Aged Care Facility Managers, Healthcare Administrators, Customer Service Managers, Quality Assurance Officers, Marketing Professionals in Healthcare to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 21 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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