Mixed Reviews Highlighting Customer Service, Food Quality, and Other Concerns
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Exclusive Macdonalds Customer Feedback Analysis Report

Mixed Reviews Highlighting Customer Service, Food Quality, and Other Concerns

Mixed reviews for Macdonalds, highlighting issues with customer service, food quality, missing items, cold food, and unresponsive management. Some locations consistently face problems like malfunctioning machines and uncleanliness. Pricing, order accuracy, and staff training are also concerns raised by customers.

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  • Restaurant Managers
  • Customer Service Trainers
  • Food Industry Consultants
  • Quality Assurance Professionals
  • Marketing Analysts

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Custom Date - Oct 07, 2024
Featured Content
  • Disappointed

    I got hot cross buns latte it tasted like cappuccino that’s utterly waste of money at £2.69

    Sentiment
    • Negative
    Content
    • Food Quality
    Mar 13, 2024
  • Best restaurant

    Best restaurant, their food is always on point as well as great customer service

    Sentiment
    • Positive
    Content
    • Food Quality
    Mar 06, 2024
  • Melhor lanche

    Melhor lanche, sorvete, rapidez o atender

    Sentiment
    • Positive
    Content
    • Food Quality
    Feb 12, 2024
  • Kunne i få nul stjerner fik i det…

    Kunne i fĂĽ nul stjerner fik i det MacDonald ved havnen i NĂŚstved jeres manager hos kender ikke til ordet service

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 23, 2024
  • The Food was Average

    The Food was Average, i expected more from customer service. But i was treated verg Unfriendly

    Sentiment
    • None
    Content
    • Customer Service
    Oct 31, 2023
  • Ik i ik hund på burger

    Ik i ik hund på burger, det skuffer mig meget… nu er jeg rigtig ked af det, og hober snart i får det her i danmark

    Sentiment
    • Negative
    Content
    • Food Quality
    Sep 17, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-57 Net Promoter
Score
Popular Topics (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Macdonalds  based on online reviews collected from Trustpilot. The analysis helps Restaurant Managers, Customer Service Trainers, Food Industry Consultants, Quality Assurance Professionals, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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