Livia receives mixed reviews with customers praising its pain relief effectiveness while criticizing customer service issues, subscription management, and product durability. Many users appreciate the relief from menstrual cramps and find the device life-changing. However, concerns include delays in shipment, lack of responsiveness via messaging platforms, and difficulties with cancellations and refunds. Some users highlight the positive impact on daily life and the convenience of the product. Overall, the device's efficacy in managing period pain is well-regarded, but issues with service and communication affect customer satisfaction.
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Easy, non-invasive, and effective for pain management
I have been using Livia for over three years now, and it has significantly decreased my excruciating debilitating cramps.
After years of shipping to my country, they randomly stopped shipping to Malta and now my Livia is useless. I'm lucky I got some kind of apology. Absolutely awful way of handling clients' complaints.
Love it so much I also got one for my 10yr old so when she starts so donât have to suffer so much with pain of cramps
This little gadget is great!!! It works wonders and is super discreet! The skins are cute and let you match your outfits. I wish the case were bigger as the Livia fits perfectly but the flower pads are tight and Iâm afraid of bending them or bending the cable, so I usually donât put them inside. But is it a great option for anyone wishing to have a medicine free solution!
All great with the device, its confirmed benefits and the customer support, just if you purchase the product, make sure to store the flower pad cables not in the Livia square case or you will have to change them every 6 months.Livia square case is in fact small enough to contain the device, but it forces you to fold the little fragile cables until they gradually wear out and break. Once broken, the copper wires are exposed and if your skin or fingers are sweat, they could even harm you unless you patiently cover them with duct tape.Not a big problem though if you are American and you purchase a monthly subscription, cause of the warranty and the great customer-oriented assistance.The problem arises if you are foreigner and you have to pay customs on top of every replacement shipping.As a workaround to enlarge the lifespan of my device, I store the cables into a used glasses cases and my Livia into its small case.I hope in future Livia comes up with a solution to this problem either with a redesigned case or with reinforced cables.
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