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Lenovo ThinkPad E16 Gen 1: Mixed Reviews Highlight Strengths and Weaknesses

Exclusive Lenovo ThinkPad E16 Gen 1 Review Analysis

The Lenovo ThinkPad E16 Gen 1 Business Laptop has garnered mixed reviews from users. While some praise its performance, build quality, and value for money, others criticize it for technical issues and poor customer service experiences. Users highlighted problems such as frequent black screens, malfunctioning WiFi, and unsatisfactory battery life. Despite these complaints, a few customers found it adequate for everyday tasks and appreciated the warranty options offered. Overall, the laptop may suit basic users but may not meet expectations for demanding applications or reliability, especially among long-time ThinkPad users who have experienced better models in the past.

Source: Amazon Product Reviews of Lenovo ThinkPad E16 Gen 1 Business

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Customer Feedback Analysis of Lenovo ThinkPad E16 Gen 1 Business

In-depth analysis of Lenovo ThinkPad E16 Gen 1 reviews revealing strengths, weaknesses, and customer insights.

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Custom Date - Nov 18, 2025
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  • College student ready!

    Purchased for my college students. Functions well. Screen is a bit large 

    Sentiment
    • Positive
    Content
    • Purchase Satisfaction
    Jul 15, 2025
  • Never Again

    Ho hum lap top - a laggard in performance. Usually purchase Thinkpads but given the limited use this computer will see (retired accountant not doing any business) I felt it would be adequate. Have to say I am disappointed but it will due. Some of the laggard performance is due to that cludge Windows 11 - but all computers suffer under this dog. Also on the Lenovo Vantage web site the warranty after 2 weeks showed remaining 6 months - called Lenovo after recording my voice (for what purpose? If you did not want your voice recorded, no Lenovo customer service), sent a copy of the purchase invoice I now allegedly have the stated 1 year warranty.
    Overall I would not buy this computer and after 30 years of buying Thinkpads I would not purchase Lenovo again.

    Sentiment
    • None
    Content
    • Performance Issues
    Jul 06, 2025
  • Solid Laptop

    Why did you pick this product vs others?:
    Great computer. Just needed it as a basic Laptop. Old one was not Win 11 compatible. Very good price for 16 MB RAM and 512 GB SSD. My charger had US plug so no issues there.  Mine was sold as a GEN1, but it is actually a GEN2. Battery life seems good. No complaints at this time.

    Sentiment
    • Positive
    Content
    • Purchase Satisfaction
    Jun 27, 2025
  • Junk laptop and company

    Why did you pick this product vs others?:
    Junk
    Lenovo is a garbage company 
    2 weeks after receiving this laptop it went to a black screen every 1-2 minutes 
    Contacted Lenovo they said they would send a box to mail it back after waiting 3 weeks for the box sent it out and another 3 weeks until it was returned motherboard was replaced it lasted 1 week and the same issue has returned 
    I demanded a new laptop and the response was they only replace it if it’s less than 30 days 
    I’m filing a suit in small claims court 

    Sentiment
    • Negative
    Content
    • Performance Issues
    Jun 26, 2025
  • Excelente opción para la oficina

    Preciosa máquina y como siempre confiable thinkpad.. lo único que es solo para trabajo, tuve que cambiarla por una gamer básica..

    Sentiment
    • Positive
    Content
    • Purchase Satisfaction
    Jun 24, 2025
  • Value for the money. In a sea of options, this is an easy decision.

    Needed a work computer (self employed/work remote) to run office 365, various web based programs (Dropbox, Zoom, Teams, AI programs, etc). No tech support so needed to be simple and just work without issues. This laptop does that job very well and a hard to beat price for the brand. Looks professional (which matters more than you might think). Battery life is decent and depends on what programs you’re running. Speed is fine for what I use it for (signal strength is a much bigger factor). Screen quality is fine - I never thought about it so that speaks for itself. After almost a year of ownership and daily use, I frequently think about how useful a purchase this was. Very happy with the purchase and would happily buy again. Sometimes it’s best not to overthink it.

    Sentiment
    • Positive
    Content
    • Purchase Satisfaction
    Jun 17, 2025
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30 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Lenovo ThinkPad E16 Gen 1 Business Laptop 16.0" WUXGA IPS Display 300 nits (AMD Ryzen 5 7530U based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Professionals, Customer Service Managers, Technical Support Specialists, Business Analysts to discover insights into what people love, dislike, and need.

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