User Feedback on InstaBIZ by ICICI Bank: Mixed Reviews Highlight Key Issues
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User Feedback on InstaBIZ by ICICI Bank: Mixed Reviews Highlight Key Issues

Exclusive InstaBIZ User Feedback Report: Uncover Insights

The reviews for the InstaBIZ by ICICI Bank app reveal a mixed user experience. Many users praise the application for its ease of use and efficiency, highlighting its fast performance and user-friendly interface. However, significant concerns persist, particularly regarding the functionality of UPI payments, with multiple users experiencing issues such as unresponsive buttons and compatibility problems. There are also worries about security, particularly concerning biometric transactions. Additionally, some users express dissatisfaction with customer support. Overall, while the app has many positive features, critical bugs and usability issues hinder its overall performance and user satisfaction.

Source: Google Play Reviews of InstaBIZ by ICICI Bank

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Customer Feedback Analysis of InstaBIZ by ICICI Bank

Insightful analysis on InstaBIZ by ICICI with user feedback, highlighting app usability, payment & security issues.

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Custom Date - Jul 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • This app is no longer compatible with your device. Contact the developers for more info. unable update

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Jun 29, 2025

  • Can't Share payment Receipt After once we close App. It's available only when we make payment.

    Sentiment
    • Positive
    Content
    • Payment Issues
    Jun 29, 2025

  • very good app but I think there must be no option for fund trf by biometric any type. just by password. there is high chance of fraud transection with only biometric and auto fill up. if I have accident and some take my mobile can transection by just using my biometric with my unconscious mind.

    Sentiment
    • Positive
    Content
    • Security Concerns
    Jun 29, 2025

  • "I am unable to proceed with UPI payments to mobile numbers in the InstaBIZ app. After entering the mobile number, the 'Confirm & Proceed' button becomes unresponsive, and the screen doesn’t change. Please advise or fix the issue." I am also unable to receive request for any upi payment sent to my upi address However I can make the payment by scanning a upi scanner I have tried clearing cache and also have reinstalled the app but still unable to do

    Sentiment
    • Negative
    Content
    • Payment Issues
    Jun 27, 2025

  • Great App and Easy to use

    Sentiment
    • Positive
    Content
    • User Experience
    Jun 27, 2025

  • worst app, since three days payments to upi id, upi number and qr code payments are not working. no support from ICICI branch Kukatpally and toll free number.

    Sentiment
    • Negative
    Content
    • Payment Issues
    Jun 27, 2025
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Sentiment Analysis (limited preview)
54 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for InstaBIZ by ICICI Bank based on online reviews collected from Google Play. The analysis helps Digital Product Managers, Mobile App Developers, Customer Service Executives, Financial Analysts, Risk Management Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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