Review of App Stability, VIP Level, and Online Shopping Experience
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Exclusive Insights: Red By Dufry App Feedback Analysis

Review of App Stability, VIP Level, and Online Shopping Experience

The app has stability issues and the status update is delayed. A new VIP level has been created without information on its benefits. It doesn't work on Xiaomi Redmi Note 7 Pro. Online shopping experience is slow and problematic. Despite the bugs, the app is helpful for Platinum members. There is a Christmas promotion of 5% off. Overall, the app is not intuitive and frequently crashes. It is useful for Platinum members but has significant bugs.

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Custom Date - May 29, 2024
Featured Content
  • Online Shopping experience is catastrophic. Filters do not work while browsing. Very slow interaction. Hard to validate your basket

    Sentiment
    • Negative
    Content
    • Online Shopping Experience
    Nov 26, 2022
  • Ne fonctionne pas le 4 juin 2022

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Jun 04, 2022
  • Très bonne application mais difficile de se connecter pour vérifier ses achats et ses points

    Sentiment
    • Positive
    Content
    • Account Status Update
    Feb 17, 2020
  • Bug, bug, bug.... Nothing works... Update quickly !!

    Sentiment
    • Negative
    Content
    • Bug Reports
    Dec 29, 2019
  • Application très utile lorsque vous atteigniez le statut Platinum mais aussi très buguée en particulier lorsque vous désactivez la localisation.

    Sentiment
    • None
    Content
    • Connectivity Issues
    Dec 25, 2019
  • Nice app .tried in barajas aereport. Very good price

    Sentiment
    • Positive
    Content
    • Online Shopping Experience
    Sep 26, 2019
  • See All Reviews
Sentiment Analysis (of 30 reviews)
14 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Red By Dufry – Applications sur Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Customer Experience Managers, Digital Marketers, Retail Managers, Product Managers to discover insights into what people love, dislike, and need.

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