Park Avenue Changi Hotel: Mixed Reviews Highlighting Room Conditions, Service Quality, and Pricing
Exclusive Insights: Park Avenue Changi Hotel Customer Feedback

Park Avenue Changi Hotel: Mixed Reviews Highlighting Room Conditions, Service Quality, and Pricing

2 Changi Business Park Ave 1, Singapore 486015

Mixed reviews of Park Avenue Changi Hotel with complaints about room conditions, service quality, and pricing, but positive mentions of convenient location near the airport, proximity to public transit, and nearby amenities. Guests highlighted issues like cleanliness, room size, staff attitude, and amenities availability. Some praised the hotel's cleanliness, location, and ease of access, while others criticized the outdated rooms, unpleasant smells, and poor service experiences.

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Popular Phrases (of 30 reviews)
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  • Very close to airport, nice gym, many food options around. Shopping mall across the street. Be aware everything around shutdown around 10 pm

    Sentiment
    • Positive
    Content
    • Location Convenience

  • ゲイラン地区と比べれば料金が高いのは仕方がないが、その分空港から一駅で来られるという利便性は抜群に良いし、部屋も広めでした。駅からは徒歩2,3分というところでしょうか。雨が降っていても地下道を使えば濡れずにたどり着けます。使いませんでしたが、屋上にはプールもあり、乗り継ぎで使うとしても出発までゆっくり過ごせそうです。近くにショッピングモールもあり、食事にも困りませんでした。ただ、ベッドが高くて落ちたら痛いだろうなという不安がありました。

    Sentiment
    • Positive
    Content
    • Value for Money

  • On April 14, the front desk attendant of this hotel had a very bad attitude. I tried to ask some questions, but he was very impatient and asked me to inquire online.

    Sentiment
    • Negative
    Content
    • Staff Behavior

  • ホテルのフロントに質問です。宿泊予定ですが、チェックインが深夜1:30でも宿泊可能でしょうか？

    Sentiment
    • Positive
    Content
    • None

  • Amazing experience at Park Avenue Changi.

    Sentiment
    • Positive
    Content
    • Amenities

  • Charles at check in was very helpful.Room was nice . Good bed and clean , modern amenities.Filtered drinking water is supplied by a second tap in the bathroom , is a nice touchNearby activities: Airport is 10 mins away

    Sentiment
    • Positive
    Content
    • Amenities
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Park Avenue Changi Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Market Researchers, Customer Experience Specialists, Hospitality Consultants, Travel Agents to discover insights into what people love, dislike, and need.

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