Access Auto Insurance receives mixed reviews from customers, with praise for customer service, quick processing, and helpful agents, but also some issues like incorrect insurance cards and lack of follow-up. Positive comments highlight friendly and attentive staff, knowledgeable agents, and ease of obtaining insurance. However, a few customers mention problems like incorrect paperwork and lack of thorough documentation. Overall, Access Auto Insurance seems to excel in customer service and efficiency, but there are areas that need improvement.
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Mr. Pedro Castillo was very polite and professional to explain to me how the coverage works , my agent at 38 st Indianapolis Thanks
Your reps were very helpful, detailed and efficient. Thank you.
The friendly and professional service I received made it simple and affordable to get my insurance coverage on my vehicleI would recommend Access insurance to everyone.
The insurance card I was originally given had someone elseâs information on it, and I had to go back and get it corrected. Really bad first impression
My experience was incredible with you, they attended me very kindly and on time, excellent product and service
Thank you for customer service.they were polite and very helpful.i was able to get my car insurance right away.
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