UDR Resident app receives negative reviews regarding its functionality, customer support, and lack of features. Users complain about login issues, missing community forum, confusing layout for rent payment, and additional service fees. The app crashes when submitting maintenance requests. UDR's property management is criticized for unethical practices, lack of security, and poor upkeep of apartments. The app is described as barely functional with a terrible interface. Bolded terms: UDR Resident app, functionality, customer support, login issues, missing community forum, confusing layout, rent payment, service fees, crashes, property management.
Source: App Store Reviews of UDR ResidentStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Uncover the truth behind UDR Resident App's user dissatisfaction with our in-depth feedback analysis report.
The app is almost useless, itâs full of glitches and has one of the worst interfaces Iâve ever seen. Whatâs even worse is the management company themselves, they are scammers. The building I lived in was terrible, nothing ever worked and security was nonexistent. Even worse, they illegally raised our rent. Avoid at all costs.
I have yet to have a problem with this app! We love the accessibility and functionality of it. We are able to pay rent; input service requests (usually fixed day of); they post anything that is to happen that we need to know about. I for one enjoy the app and think it is a great addition during Covid when you really donât want face-to-face interaction. Thanks again!
This all is designed really poorly. It's difficult to find anything you need in it and it basically functions like a web shell. Many essential features are missing.
DO NOT DOWNLOAD ANYTHING MANAGED BY UDR
Aside from the login issues, the app removed the message board. Words cannot express the depth of UDR disregard for residents rights, quality of life and wellbeing.
This app blows. For some unknown reason my password doesnât work and it wonât generate a new one. Should have stuck with active building.
3 months in row Iâve been spending hours trying to open an account and then simply pay my rent. They had me running around to the post office because their app is down. 3 months later the app is down again nightmare experience, shame on UDR!!
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