Mixed Feedback on Bossa Hearing: Quality Praise, Service Concerns
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Exclusive Insight: Bossa Hearing Customer Feedback Report

Mixed Feedback on Bossa Hearing: Quality Praise, Service Concerns

Bossa Hearing receives mixed feedback on their product delivery, customer service, and refund processes. While some customers praise the quality and comfort of the hearing aids, others express frustration over delays, slow responses, and difficulties in obtaining refunds. Issues with order processing, slow shipping, and lack of communication contribute to a negative customer experience for some users. Despite the positive reviews regarding product quality and sound clarity, the company faces challenges with service efficiency and customer satisfaction.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Scammed me out of 144.

    Scammed me out of 144.. Sent aids back and never received the refund after over 25 promises.DO NOT BUY THEY ARE SCAMMERS!

    Sentiment
    • Negative
    Content
    • None
    Apr 20, 2024
  • Hearing aids just hissed. They wont send refund.

    Hearing aids just hissed. When I called company to get help they just tried to upsell me.I followed their steps to return them for refund. That was 3.5 months ago and I still have NOT received my refund. HORRIBLE customer service.

    Sentiment
    • Negative
    Content
    • None
    Apr 16, 2024
  • It has been more than two weeks with…

    It has been more than two weeks with out product! No email, no shipment date! I think that I have to report this to the BBB!

    Sentiment
    • Negative
    Content
    • None
    Mar 23, 2024
  • Bossa aids are a marvel

    Bossa aids are a marvel! The seamless transition into my life, the comfort, and the clear sound make me wonder how I managed without them.

    Sentiment
    • Positive
    Content
    • None
    Mar 16, 2024
  • I have been very pleased with my bossa…

    I have been very pleased with my bossa hearing aids. I have recommended them to several of my friends. The ones who purchased them are pleased with them. I have had good success with customer service. Juanita Merrell

    Sentiment
    • Positive
    Content
    • None
    Mar 14, 2024
  • My TX-5 has Crystal-clear sound

    My TX-5 has Crystal-clear sound! Excited to try the Proton Max's I just ordered

    Sentiment
    • Positive
    Content
    • None
    Mar 13, 2024
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Sentiment Analysis (of 30 reviews)
-17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bossa Hearing  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Experience Specialists, Market Researchers, Brand Managers, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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