Homeloft.eu has received mixed reviews regarding shipping locations, customs charges, and product quality. While some customers praised the fast delivery and customer service, others faced issues with delayed deliveries, unexpected customs fees, and product suitability. The company's communication and handling of customer concerns varied, with instances of prompt responses and resolutions, but also cases of inconvenience and disappointment. Overall, feedback highlights a need for clearer information on product specifications, shipping details, and potential additional charges for international orders.
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Contrary to what the name and site address implies, home loft is NOT in Switzerland, or the EU. I ordered a kitchen appliance, which is difficult to find, but I was willing to pay the top dollar asked. It took about a month to arrive. When it did finally arrive, the plug was not a European plug, and the power voltage needed is American 110, not European 220 norm. My issue with this is that this information was NOT given in the item description. Also not given in the item description was the fact that the unit was second hand. It arrived scratched from use, and with food debris embedded on the unit. I advise you to be very careful before ordering, and do not presume that power plugs/voltage are to your norm. Also do not presume that the item is new.
Habe weltweit nach diesem Vogel gesucht. Schnelle Lieferung, fairer Preis.
Promptitudinea cu care s-a raspuns la comandÄ. Transportul destul de rapid. Aspectul pachetului.
I am very pleased with attitude I faced. Customer service provided great support with issues I had with my order. Delivery was prompt. Definitely will order again. Many thanks!
Exactly what I ordered, arrived in good nick and on time.
Excellent communication throughout the order and delivery process.Product is even better than I had anticipated, with up to 25 years shelf life!
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