Mixed Reviews for Freeletics App and Program
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    • Product Managers
    • Customer Experience Specialists
    • Fitness App Developers
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Mixed Reviews for Freeletics App and Program

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Mixed reviews about the Freeletics app and program, with some users praising its effectiveness in achieving fitness goals and others criticizing its usability and customer service. Complaints include unclear video tutorials, difficulty in canceling subscriptions, and frequent ads. Positive feedback highlights the app's ability to customize workouts and provide motivation. Overall, opinions are divided on the app's value for the price.

Source: App Store Reviews of ‎Freeletics: Workouts & Fitness

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Customer Feedback Analysis of ‎Freeletics: Workouts & Fitness

Unlock in-depth insights from the Freeletics app with our analysis of customer feedback on usability, billing, and performance.

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Custom Date - Apr 24, 2025
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  • Best personal trainer on the planet minus the cost!

    This has been the approach that has helped me stay consistent and even when I have little time I can adapt my session! After 300 + sessions I can say I would not have this much progress on my own.

    Sentiment
    • Positive
    Content
    • Positive Feedback
    Oct 25, 2023
  • Great app!

    Organized and detailed workout app that’s great for all levels, good videos on how to perform all the warmups and exercises

    Sentiment
    • Positive
    Content
    • App Usability
    Aug 03, 2023
  • New Shady Charges over $100

    I use to use this app on and off for 5 years- especially in the wintertime when I couldn’t get outside to jog and I really enjoyed it. I signed up and cancelled without problems. Recently I signed back up and then cancelled- and was charged over $100 after cancelling. I reached out asking for a refund since I cancelled, and was told they don’t give refunds regardless of the situation. ??? I’ve never had a problem with being overcharged by Freeletics before, they’ve changed their policies and procedures. Also I don’t even have access to the Freeletics features that they charged me for. I’m soooo sad about this.

    Sentiment
    • Negative
    Content
    • Subscription and Billing
    Jul 31, 2023
  • No more free workouts..?

    Getting rid of free workouts was a terrible idea. Literally takes the FREE out of Freeletics but y’all do you I guess. Uninstall and will no longer promote in the calisthenics community.

    Sentiment
    • Negative
    Content
    • Lack of Free Features
    Jun 09, 2023
  • Stop changing app interface

    Love the app but no one wants to be forced to subscribe to get the basic workouts back we’ve already had them. Let us be

    Sentiment
    • Positive
    Content
    • Lack of Free Features
    Jun 07, 2023
  • What a buggy piece of crap

    Seriously. Keeps interrupting my workouts and then losing my place in that session. Stay very very far away.

    Sentiment
    • Negative
    Content
    • Cancellation Difficulties
    May 12, 2023
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-7 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Freeletics: Workouts & Fitness based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Fitness App Developers, Marketing Analysts, Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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