Customer Insights on Al Saddah Restaurants: Strengths and Areas for Improvement
Exclusive Customer Feedback Report on Al Saddah Restaurants

Customer Insights on Al Saddah Restaurants: Strengths and Areas for Improvement

Prince Mutaib bin Abdulaziz Rd, Al-Safa, Jeddah 23454, Saudi Arabia

Al Saddah Restaurants has received a range of feedback from customers, highlighting both positive and negative experiences. Many patrons praise the warm service, cleanliness, and quality of food, specifically mentioning the welcoming staff, including Abdullah Al-Matari and Siraaj, as key strengths. The restaurant's ambiance and offerings like Zarbiyan and Tabbouleh also receive commendations. However, some reviews point out issues with service quality, specifically citing unprofessional behavior from staff and cleanliness concerns during visits. Additionally, there are complaints about the restaurant closing during prayer times, which some customers find inconvenient. Overall, while the restaurant is celebrated for its great food and hospitality, there are areas for improvement regarding service consistency and operational hours.

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  • Marketing Professionals
  • Business Analysts
  • Customer Service Trainers
  • Hospitality Consultants

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Popular Phrases (of 30 reviews)
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Featured Content
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  • ماشاء الله خدمه وذوق لا يعلا عليه الله يبارك له

    Sentiment
    • Positive
    Content
    • Food Quality

  • واشكر الأخ بلال علئ حسن التعامل مع الزبائن

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • اول مرة اعرف ان خدمة تمارا موجودة عندهمممتاز جدا

    Sentiment
    • Positive
    Content
    • Customer Service

  • مطعم حلو نظيف كانت تجربه حلوه

    Sentiment
    • Positive
    Content
    • Dining Experience

  • One of the best Arabian food in town

    Sentiment
    • Positive
    Content
    • Food Quality

  • الاكل ممتاز لكن الجلسه كانت غير نظيفه الي حد ما

    Sentiment
    • Positive
    Content
    • Cleanliness
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Al Saddah Restaurants based on online reviews collected from Google Business. The analysis helps Restaurant Managers, Marketing Professionals, Business Analysts, Customer Service Trainers, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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