Conrad New York Downtown: Varied Feedback on Service, Amenities, and Comfort
Exclusive Conrad New York Downtown Review Analysis

Conrad New York Downtown: Varied Feedback on Service, Amenities, and Comfort

102 North End Ave, New York, NY 10282, United States

Mixed reviews for Conrad New York Downtown, with guests praising the spacious rooms, excellent service, and modern amenities while others criticized the lack of certain features expected from a luxury hotel, such as a spa or upgraded room views. Complaints included issues with room cleanliness, service inconsistency, and noise disruptions. However, positive comments highlighted the helpful staff, convenient location, and overall comfort of the accommodations.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Wonderful hotel and lovely luxurious rooms. Close to downtown and wTC.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • I had an excellent experience here. Great customer service and nice suites.

    Sentiment
    • Positive
    Content
    • Service Quality

  • Good food, fab atmosphere, beautiful decor...

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • Beautiful. Great service. This southerner enjoyed her time here

    Sentiment
    • Positive
    Content
    • Service Quality

  • Too big for itself, the service cold greatly improve. Especially the attitude of service at its restaurants

    Sentiment
    • None
    Content
    • Service Quality

  • Outstanding service by each and every employee. Awesome location as well. Highly recommend.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness
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Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Conrad New York Downtown based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Analysts, Marketing Professionals, Tourism Industry Consultants, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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