Critical Reviews of Brinks Home™: Contracts, Customer Service, and Billing Issues
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Exclusive Brinks Home™ Customer Feedback Analysis Report

Critical Reviews of Brinks Home™: Contracts, Customer Service, and Billing Issues

Customers express dissatisfaction with Brinks Home™, citing issues with contracts, unresponsive customer service, equipment malfunctions, and billing problems. Many reviewers highlight difficulties in canceling services, unexpected charges, and poor communication. Complaints include unmet expectations, lengthy wait times for technical support, and frustrations with billing practices.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The tech Lawarren from Skyline Brinks…

    The tech Lawarren from Skyline Brinks was well dressed looking good. He did a great install. I highly recommend him to do all my family and friends install.

    Sentiment
    • Positive
    Content
    • Customer Service Failures
    Apr 06, 2024
  • Brinks home security would not service…

    Brinks home security would not service my system that was malfunctioning for over 18 months. They would never credit me any of the amount for the service not functioning, and then filed with a debt collector. It is terrible service and terrible customer service. Please beware.

    Sentiment
    • Negative
    Content
    • Customer Service Failures
    Feb 06, 2024
  • Will straight up lie to you

    If I could leave zero stars I would. It’s great service when they install but once you’re a customer they could care less. Lie about updating your service without renewing your contract. Just get a ring doorbell. Brinks security is not worth your money or time. Nothing works as it should.

    Sentiment
    • Negative
    Content
    • False Sales Information
    Feb 01, 2024
  • Slechtse werkgever in mijn carrière

    Slechtse werkgever in mijn carrière. De mens telt niet alles draait alleen om geld. Dagen van 12u is normaal en privÊ leven telt niet.

    Sentiment
    • Negative
    Content
    • Customer Service Failures
    Jan 25, 2024
  • Bumperklever en middelvinger opstekende chauffeur

    Eind november 2023 een bumperklevende, snijdende en middelvinger opstekende chauffeur van Brinks tegen gekomen op de snelweg. Na een schriftelijke klacht geen enkele reactie van Brinks. Ongelooflijk.

    Sentiment
    • Negative
    Content
    • Customer Service Failures
    Jan 04, 2024
  • Shocking

    Shocking company. No regard for data protection laws. Avoid.Update- Even the email the say to use is fake. Emails just bounce back as undeliverable due to security policy! Absolutely shocking.

    Sentiment
    • Negative
    Content
    • Customer Service Failures
    Dec 22, 2023
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Sentiment Analysis (of 30 reviews)
-90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Brinks Home™  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Business Analysts, Marketing Professionals, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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