Argos Pet Insurance Customer Reviews Analysis
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Exclusive Argos Pet Insurance Review Analysis Report

Argos Pet Insurance Customer Reviews Analysis

Argos Pet Insurance receives mixed reviews from customers. While some praise the efficient claim process and quick payouts, others express dissatisfaction with significant premium increases and refusal to cover certain treatments. Overall, the company is commended for its user-friendly portal, prompt payments, and helpful customer service.

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  • Insurance Product Managers
  • Customer Experience Strategists
  • Pet Insurance Advisors
  • Market Research Analysts
  • Insurance Policy Planners

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent service.

    Less than 2 weeks from paying the vet fee to claim being settled. Excellent service at a great price.

    Sentiment
    • Positive
    Content
    • Payment Speed and Efficiency
    Apr 09, 2024
  • Claim for poorly dog

    Very helpful on the phone and also a very easy to claim online - for my poorly dog - they paid up super quick tooThank you Argos Pet Insirance

    Sentiment
    • Positive
    Content
    • Claim Process and Efficiency
    Apr 07, 2024
  • Greedy

    Greedy. Very greedy.Took policy out at Ā£18 a month, moved house and it went to Ā£42 a month because ā€œvet fees in the area may be higherā€ yet my 2nd dog only went up Ā£1. Then it went up to Ā£56ā€¦ and now on renewal itā€™s Ā£84. They do not negotiate. Their justifications are non existent. My dog hasnā€™t claimed for 2 years yet the price sky rockets. They do it because you have to have insurance. Loyalty means nothing and they couldnā€™t care less about the implications of their greed.So yes Iā€™m cancelling my cover, because they have priced me out of insurance. I maintained it as it was lifetime cover for anything pre-existing. But itā€™s impossible now and if anything happens to my dog now as a result of their greed and fake underwriting I will personally hold Argos responsible. Time to cap insurance increases and regulate them properly.

    Sentiment
    • Negative
    Content
    • Premiums and Pricing
    Apr 05, 2024
  • Pet Insurance

    The lady I spoke to was amazing . She was kind helpful and extremely patient and didnā€™t rush me at all . I didnā€™t feel I was being a nuisance . She sorted everything out for me and made sure I was happy with the outcome.

    Sentiment
    • Positive
    Content
    • Customer Service and Support
    Apr 03, 2024
  • The paperwork was very simple to…

    The paperwork was very simple to complete after which Argos did all the work, such as contacting the vet etc and the payment was prompt. All in all a easy and pleasant experience.

    Sentiment
    • Positive
    Content
    • Claim Process and Efficiency
    Apr 02, 2024
  • Very impressed with Argos Pet Insurance

    I had initially been a slightly worried about taking out Argos Pet insurance as it was relatively inexpensive compared to the bigger players in the market.However, my premium with my previous company had increased horrendously.However, my fears were ungrounded when unfortunately I had to make a claiArgos were excellent.Easy to submit an online claim. They did all the work by dealing with my vet and processed and paid out very quickly.Highly recommended šŸ‘Œ

    Sentiment
    • Positive
    Content
    • Claim Process and Efficiency
    Apr 01, 2024
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Argos Pet Insurance  based on online reviews collected from Trustpilot. The analysis helps Insurance Product Managers, Customer Experience Strategists, Pet Insurance Advisors, Market Research Analysts, Insurance Policy Planners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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