San Francisco 49ers App Faces User Criticism Over Functionality and Experience Issues
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San Francisco 49ers App Faces User Criticism Over Functionality and Experience Issues

Exclusive 49ers App Feedback Report: Insights & Solutions

The San Francisco 49ers app has received overwhelmingly negative feedback from users. Common issues include frequent crashes, particularly when trying to access videos or log in to Ticketmaster, leading to a frustrating user experience. Many users report difficulty in navigating the app and express dissatisfaction with the recent changes that prioritize revenue generation over functionality. Important features such as ticket transfers and game updates are reportedly broken or absent, aggravating fans. Users have also criticized the increase in ads and unwanted notifications. Despite some positive mentions of the app's content, the overwhelming sentiment indicates a need for significant improvements to restore user trust and satisfaction.

Source: App Store Reviews of San Francisco 49ers

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Customer Feedback Analysis of San Francisco 49ers

Insightful analysis on San Francisco 49ers app user feedback covering crashes, issues & user experience.

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Custom Date - Mar 18, 2025
Popular Phrases (limited preview)
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  • I use it when I’m bored

    Whenever I’m bored or want to catch up on all things 49ers, i always use this app. It’s always up to date and I love seeing all the highlights after games. ⭐️⭐️⭐️⭐️⭐️ out of ⭐️⭐️⭐️⭐️⭐️.

    Sentiment
    • Positive
    Content
    • Content Quality
    Oct 01, 2023
  • Update app

    This update is not working. When I click to up it doesn’t appear on my screen. Help please.

    Sentiment
    • Negative
    Content
    • User Experience
    Oct 01, 2023
  • Boring now

    It’s not fun anymore. Since they removed the pick 6 live trivia and chat it became boring. We miss our niner faithful family on game days!

    Sentiment
    • Negative
    Content
    • User Experience
    Oct 01, 2023
  • Can’t log in!!!

    It’s an hour before kickoff and as of last night you can not access your tickets. The login button doesn’t work. This app has been the worst user experience since it first came out.

    Sentiment
    • Negative
    Content
    • Login Issues
    Sep 21, 2023
  • News tab

    Been waiting to hear about Nick Bosa and his contract, not one word. And yet I google Nick Bosa, CBS SPORTS, NFL, and others all had news about Bosa signing a contract. Who is making sure we the fans are kept up to date on 49er news. They need to be fired.

    Sentiment
    • Negative
    Content
    • Content Quality
    Sep 06, 2023
  • Crashing on video

    On the iPad the app crashes immediately on video play. Works fine on iPhone.

    Sentiment
    • Negative
    Content
    • Video Playback
    Jan 21, 2023
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Sentiment Analysis (limited preview)
-50 Net Promoter
Score
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