Exceptional Service and Facilities at Conrad Manila
Unlock Insights on Conrad Manila's Outstanding Service
Seaside Boulevard Corner Coral Way Mall of Asia Complex, Pasay, Luzon 1300 Philippines
Conrad Manila receives praise for its excellent service and facilities, with special mentions for staff members MJ, Joel, Francis, Mike, Cristine, and Kuya Maverick. The hotel's location and view are also highly praised. Guests recommend dining at China Blue and Locavore, as well as enjoying drinks at the Sea Lounge and C Lounge. The customer service at Brasserie on 3 and C Lounge receives high praise, with mentions of staff members JM, Anna, and Melo. Overall, the hotel provides exceptional hospitality, cleanliness, and amenities.
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Really love the food! We like all dishes and beverages ordered. Ambiance was good too. I just find the response time slow. It will also be good if service water was already served the moment we sat on our table.
Sentiment
Positive
Content
Food and Dining
Worth trying
Excellent and very accommodating staff. Very good choices of food fronting Manila Bay during breakfast. Room, bed, toilet was also nice and comfortable. Highly recommended and worth spending. Keep it up!!!
Sentiment
Positive
Content
Service and Staff
Conrad Lounge
Anna provided exceptional customer service during our visit at Conrad. Her friendliness and attentiveness greatly enhanced our experience. The afternoon tea set was delicious. Overall, a great time!!!
Sentiment
Positive
Content
Service and Staff
Great service above and beyond
I had fantastic service from Cristine in the C Lounge. Not only was she friendly fast and efficient she actually helped with info for my training presentation as a native of the Philippines. Thank you
Sentiment
Positive
Content
Service and Staff
Excellent
Marlo and Robelyn did an excellent job taking care of my room. They are very professional and friendly. The room is clean. And the service was excellent. So I would say overall the experience has been a very good one.
Sentiment
Positive
Content
Service and Staff
Superb hospitality!
The hotel has beautiful view and scenery. Easy access. Very warmth, good manner and helpful staff...anywhere and anytime. The Phillipines hospitality. The room is really superb and clean. Excellent!!!
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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