Europcar Online Reviews Summary
Europcar Feedback Report: Insights & Analysis

Europcar Online Reviews Summary

Valencia Airport, 46940 Valencia, Spain

Mixed feedback for Europcar with mentions of good service, fast processing, and friendly staff. However, some customers experienced issues with hidden charges, pushy upselling, and discrepancies in billing. Complaints about car conditions, lack of professionalism, and feeling deceived were highlighted. Despite positive aspects like convenient payment methods and positive interactions with specific employees, the overall sentiment is somewhat polarized.

Best for
  • Marketing Managers
  • Customer Experience Specialists
  • Product Development Professionals
  • Sales Managers
  • Business Analysts

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Featured Content
  • Ik was medio febr 24 in Valencia en huurde een auto bij Europcar. De ontvangst en aflevering is prima verlopen. Ik was vergeten af te tanken bij inlevering. Daar werd in het geheel niet moeilijk over gedaan.

    Sentiment
    • Positive
    Content
    • Vehicle Return Process
  • Bellissimo tour in Andalusia . Grazie anche ad Europcar

    Sentiment
    • Positive
    Content
    • Customer Service Experience
  • Excellent Service, On time delivery, Trust and Loyalty !!!!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
  • Vengono accettati tutti i metodi di pagamento, cosa non da poco e non scontata in altre compagnie.

    Sentiment
    • Positive
    Content
    • Payment Methods
  • Personal muy amable y con buen trato al publico

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness
  • Super friendly employee, very quick processingI had my vehicle within 5 minutesEuropcar would be happy again at any time

    Sentiment
    • Positive
    Content
    • Car Quality and Speed of Service
  • See All Reviews
Similar Reports
  1. Google Business Reviews 67
  2. Google Business Reviews 67
  3. Google Business Reviews 82
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Europcar based on online reviews collected from Google Business. The analysis helps Marketing Managers, Customer Experience Specialists, Product Development Professionals, Sales Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.