Estrid has received a mixed response from customers after changing their razor blades from blue to beige. Many long-time users expressed dissatisfaction with the new blades, reporting issues such as irritation, razor bumps, and rapid deterioration in quality. While some praised the customer service for being responsive and helpful, others found it difficult to cancel their subscriptions. Despite these complaints, a segment of users continues to appreciate the overall service and convenience offered by Estrid. The company's commitment to customer satisfaction has been noted, but the negative feedback regarding product quality is significant and could impact future loyalty.
Source: Trustpilot Reviews of EstridStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
In-depth analysis of Estrid customer feedback on new razor blades and service quality. Essential insights for businesses.
Super nett und hilfsbereit! So stelle ich mir einen tollen Kundenservice vor!
Super poor user experience trying to cancel subscription. Also, the razor heads always seem to pop off.
Kan tyvÀrr vara de sÀmsta rakhyvlarna som jag testat.
Bra service och trevliga medarbetare
VĂ€rsta rakbladen, tyvĂ€rr lĂ€mnar jag. Ălskade de blĂ„a rakbladen men fĂ„r bara röda prickar och finnar nuđ
Hele snelle reactie en direct probleem opgelost door nieuwe houder te gaan sturen! Blij meeâŠ
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