Challenges in Product Functionality and Customer Service: A Critical Review of Ooono
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Challenges in Product Functionality and Customer Service: A Critical Review of Ooono

Essential OOONO Feedback Report - Insightful Analysis

OOONO faces significant challenges with product functionality, customer service, and reliability according to customer reviews. Issues include rapid battery drainage, inaccurate alerts, unresponsive support, and frequent device malfunctions. Despite some positive experiences with customer service in specific cases, overall sentiment is negative due to unresolved technical problems and lack of communication. Concerns also arise regarding false alerts, poor device performance, and dissatisfaction with the company's support. Customers express frustration with the product's inconsistency, ranging from faulty alerts to Bluetooth connectivity problems, leading to disappointment and a lack of trust in the brand.

Source: Trustpilot Reviews of OOONO 

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Customer Feedback Analysis of OOONO 

Unlock key insights with our OOONO customer feedback analysis. Discover product functionality and service critiques.

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Custom Date - Jan 11, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Perfekt Service

    Perfekt ServiceVery friendly people at ooono and fast Support providing respons to requests and replacement unit

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 27, 2024
  • ohne iOs 16 keine App zum herunterladen - unbrauchbarKeinerlei Hinweis dass man ein iOs 16 …

    Keinerlei Hinweis dass man ein iOs 16 haben muss da man sonst die App nicht herunterladen kann !!!! Sehr unseriös.

    Sentiment
    • Negative
    Content
    • Product Functionality
    Jun 15, 2024
  • Seit dem letzten Update bekomme ich…

    Seit dem letzten Update bekomme ich kein hinweistöne mehr ĂŒber Autolautsprecher. Damit ist das GerĂ€t bzw. die App weitestgehend nutzlos.

    Sentiment
    • Positive
    Content
    • Product Functionality
    May 31, 2024
  • Ooono

    Zwei Ooono 1 im Einsatz finden dieTeile ziemlich unausgereift und ungenau.WĂŒrden sie nicht mehr kaufen und schon gar keine zweite EditionOliver Mack

    Sentiment
    • Negative
    Content
    • Product Functionality
    May 25, 2024
  • Auch Version 2

    Auch Version 2. muss dauerhaft neu aktiviert werden. Sie halten nicht was sie versprechen. Schade. Es funktioniert ja manchmal â˜č

    Sentiment
    • Negative
    Content
    • Product Functionality
    May 23, 2024
  • Habe die elektronische Parkscheibe

    Habe die elektronische Parkscheibe. Funktioniert nicht 2 mal Oono angeschrieben keine Reaktion. Nie wieder OONO

    Sentiment
    • Negative
    Content
    • Support Responsiveness
    May 16, 2024
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Sentiment Analysis (limited preview)
-55 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for OOONO  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Market Analysts, User Experience Designers, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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