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Customer Dissatisfaction with Nykaa Fashion App: Key Concerns and Feedback
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  • Who is this report for?
    • Retail Managers
    • Customer Service Trainers
    • Product Quality Analysts
    • E-commerce Strategists
    • Brand Reputation Specialists
Customer Dissatisfaction with Nykaa Fashion App: Key Concerns and Feedback

Essential Nykaa Fashion Feedback Analysis Report

The reviews for the Nykaa Fashion app reveal a significant level of customer dissatisfaction, primarily centered around poor service and product quality. Many users reported issues with delivery delays, incorrect products, and a lack of responsive customer support, leading to lost trust in the brand. Complaints about difficult return processes and misleading product representations were prevalent, with several customers expressing frustration over receiving used or low-quality items. Despite some positive remarks about pricing compared to competitors, the overall sentiment indicates that users strongly advise against using the app until significant improvements are made in service and product reliability.

Source: App Store Reviews of Nykaa Fashion - Shopping App

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Customer Feedback Analysis of Nykaa Fashion - Shopping App

Uncover critical insights with our Nykaa Fashion App feedback report - key to enhancing customer satisfaction & service quality.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Collection and money making

    The collection of clothing needs improvement. And the convenience charge of 99 rupees is way too much.

    Sentiment
    • Negative
    Content
    • Pricing Concerns
    Sep 23, 2025
  • Fraud

    These guys are complete fraud. Don’t order from them, please use Myntra or AJIO.

    Sentiment
    • Negative
    Content
    • Fraud Claims
    Sep 20, 2025
  • Best App

    Prices are far better than remaining online apps like Myntra, AJIO etc etc.

    Sentiment
    • Positive
    Content
    • Pricing Concerns
    Sep 19, 2025
  • Nice

    Good

    Sentiment
    • Positive
    Content
    • Negative Shopping Experience
    Sep 15, 2025
  • Worst

    Worst service

    Sentiment
    • Negative
    Content
    • Negative Shopping Experience
    Sep 14, 2025
  • Worst app don’t download

    Wrong product bad customer service and no return policy fake !!!

    Sentiment
    • Negative
    Content
    • Return Issues
    Sep 08, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-73 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Nykaa Fashion - Shopping App based on online reviews collected from App Store. The analysis helps Retail Managers, Customer Service Trainers, Product Quality Analysts, E-commerce Strategists, Brand Reputation Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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