Mixed Customer Experiences with Movoto Real Estate
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Essential Movoto Real Estate Customer Insights Report

Mixed Customer Experiences with Movoto Real Estate

Mixed customer experiences with Movoto Real Estate, highlighting issues with inaccurate listings, poor communication, and unresponsive customer service. Complaints include lack of 55+ community filter, bait-and-switch tactics, unauthorized property photos, and rude agents. Users express frustration with difficulty in removing property listings, misleading pricing, and ineffective unsubscribe procedures.

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  • Real Estate Developers
  • Customer Experience Managers
  • Real Estate Agents
  • Marketing Professionals
  • Business Analysts

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Custom Date - May 25, 2024
Featured Content
  • Mortgage

    Took information from me said they would call me back, never heard anything else from them, has professionalism gone out the door?

    Sentiment
    • Negative
    Content
    • Communication Difficulties
    Dec 22, 2023
  • You have 36 photos of my property on this website without OWNERS permission please remove immediately 4634 Firestone Rd. Jacksonville FL 32210

    You have 36 photos of my property on this website that was not approved by me, the owner please remove them immediately 4634 Firestone Rd. Jacksonville FL 32210.

    Sentiment
    • Negative
    Content
    • Removal Requests
    Nov 22, 2023
  • Rep called me and was very…

    Rep called me and was very rude/impatient and pushy and hung up on me when I said I wasn’t available to talk immediately

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Nov 19, 2023
  • I ask for more info and get nothing!

    I have been trying to get in touch with anyone on houses that are for sale and I don't hear nothing back. Some houses on this movoto site don't exist! I'm starting to feel like this whole site is a scam...

    Sentiment
    • Negative
    Content
    • Unavailability of Properties
    Oct 16, 2022
  • Movato and all its affliates take your identity and personal info

    Movato and all its affliates take your photos for unlisted property and do not provide methods to remove them. They are accessing your personal data and satisfying legal issues by the fine print.

    Sentiment
    • Negative
    Content
    • Removal Requests
    Oct 07, 2022
  • These people put up the same houses for…

    These people put up the same houses for sale - once in May and now again in September to bait you. Then they say it’s not available anymore. I am leery of this operation

    Sentiment
    • Negative
    Content
    • Unavailability of Properties
    Sep 24, 2022
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Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Movoto Real Estate  based on online reviews collected from Trustpilot. The analysis helps Real Estate Developers, Customer Experience Managers, Real Estate Agents, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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