McAfeeusers express frustration with the lack of protection provided, as their devices get hacked without detection. Many users also report issues with app performance, such as frequent disconnections and login problems. The VPN feature is unreliable and often turns off without notification. Overall, users are dissatisfied with the app's functionality and experience difficulties getting support or refunds. McAfee's Total Protection subscription is criticized for slowing down devices and causing various access issues.
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I have had a number of issues with the app where VPN goes off, the app signs out of the account and it is causing access issues to Wi-Fi. Needs these bugs ironed out.
Sentiment
Negative
Content
App Performance
Oct 15, 2023
Rubbish
Never get signed in and it turns itself off whenever it likes.
Been trying to log into the app without repeatedly uninstalling it for months now. Wish I was kidding.
Sentiment
Negative
Content
App Performance
Oct 05, 2023
S - Mason
AWSOME every day and night informed me as soon as it was unsafe and would kick in to stop unwanted calls from abroad etc
Sentiment
Positive
Content
App Performance
Sep 18, 2023
Awful.
Been using this protection for the last few months and had nothing but issues! It’s great when it works, but for me personally it constantly disconnects the vpn, logs out of my account and also doesn’t allow me to turn on protection measures on my Mac. Would seriously advise looking elsewhere from personal experience :(
Sentiment
Negative
Content
App Performance
Sep 16, 2023
Log me out all the time
I bought the subscriptions, download the apps in my phone. Whenever i check the apps, i have to sign in again. Whether or not my device still being protected when the apps log me out without i realised.
Also it doesnt sync subscription across my devices.
Sentiment
None
Content
Account and Subscription
Sep 05, 2023
Often disconnected
I have tried McAfee Security on my iPad and iPhone 14 but find it quite frustrating. Sometimes it disconnects without alerting me, so I don’t risk connecting automatically to wifi when out. Sometimes it tells me VPN is off but when I try to turn it on in the app it simply says it can’t connect to VPN with no explanation. Surely could do better, so I’ll try something else next time.
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This page displays purchase options and a preview of the customer feedback analysis report for McAfee Security: Privacy & VPN based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Managers, Marketing Specialists, Cybersecurity Analysts, UX/UI Designers to discover insights into what people love, dislike, and need.
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