Mixed Feedback on 1mg's Pricing and Delivery Service
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Essential Insights: 1mg Customer Feedback Analysis

Mixed Feedback on 1mg's Pricing and Delivery Service

1mg's pricing and delivery service receive negative feedback from customers, with complaints of higher prices than MRP, delayed deliveries, and misbehavior from delivery personnel. The app interface, availability of tests and medicines, and secure delivery are praised. Some users report bugs in the app and a lack of responsibility from the company. Overall, the service is described as unreliable and disappointing.

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  • Product Managers
  • Customer Service Executives
  • Healthcare Industry Analysts
  • E-commerce Strategists

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Awesome all medicine available afast and secure delivery

    Sentiment
    • Positive
    Content
    • Delivery Service
    Nov 25, 2023

  • very bed service I am ordar places 16 november and not receive medicine use less app

    Sentiment
    • Negative
    Content
    • Delivery Service
    Nov 24, 2023

  • Needs a wishlisting or saving for later option in the app and/or site as well

    Sentiment
    • Positive
    Content
    • App Functionality
    Nov 24, 2023

  • Well behaved staff Discipline about Time punctuation

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 24, 2023

  • Spam app, need access to all the phone calls, data, location, etc

    Sentiment
    • Negative
    Content
    • App Functionality
    Nov 23, 2023

  • Not recommended company is sending fake products

    Sentiment
    • Negative
    Content
    • Medicine Quality
    Nov 23, 2023
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Sentiment Analysis (of 30 reviews)
-3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for TATA 1mg Online Healthcare App - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Market Researchers, Product Managers, Customer Service Executives, Healthcare Industry Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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