Mixed Reactions to Grammarly's Updated App Features
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Essential Grammarly Feedback Report: Insights & Trends

Mixed Reactions to Grammarly's Updated App Features

Users express frustration over the removal of the Grammarly keyboard in the new app update, citing difficulties with the floating AI assistant. The app's recent changes have led to a decline in performance and functionality, with concerns raised about privacy, battery usage, and accessibility permissions. Many reviewers highlight the previous efficiency of the old version's keyboard and express a strong preference for its return. Technical issues such as crashes and malfunctions are also noted, impacting user experience negatively. Some users report unauthorized deductions for subscriptions, adding to dissatisfaction. Overall, the updated version receives mixed feedback due to the removal of the keyboard and the implementation of the floating AI assistant.

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Custom Date - May 28, 2024
Featured Content
  • Bring keyboard back. Thanks for reply, but appearing on top is not convenient way as it gives nerdy look.

    Sentiment
    • Negative
    Content
    • User Interface Preferences
    May 06, 2024
  • I have used the paid subscription of Grammarly for a few years now and it is more aggravating than useful at this point. On android keyboard, the Grammarly bubble pops up in the worst place, making it so aggravating, I am going to delete the app and hope I receive a refund for the remaining months I had paid for.

    Sentiment
    • Negative
    Content
    • App Features and Functionality
    May 06, 2024
  • For real and to be sincere I love the writing improvement part, but I'd prefer you add the keyboard and the synonyms back to it again. Please It will be good helpful if you could fix it and add the original keyboard to it just like before. Thanks

    Sentiment
    • Negative
    Content
    • User Interface Preferences
    May 06, 2024
  • Obtrustive, annoying, spyware. DELETE THIS OFF YOUR DEVICE IMMEDIATELY! Ive been using grammarly on my phone for years and it was perfect. Now you require unrestricted background battery usage, and unrestricted accessibility functions? So you can see, control, and log anything you want without the end user's consent? On top of that, these features are REQUIRED to even have the app function? All to check our spelling and grammar? This is undoubtedly spyware and they are selling your data.

    Sentiment
    • Negative
    Content
    • Privacy and Security Concerns
    May 06, 2024
  • Oh, boy. I don't know why Grammarly got rid of the keyboard and doesn't allow for you to switch over to it. I quite enjoyed using the keyboard as it was easier access to all the letters and symbols, not to mention I recieved better words to describe my writing. I don't know about everyone else but the update made it completely useless and more difficult than needed. Whoever approved this update may not have used this at all. It kinda messed up writers.

    Sentiment
    • Negative
    Content
    • Request for Keyboard Reinstatement
    May 06, 2024
  • If I could give less than 1 star then that'd be that. It worked perfectly fine with the grammerly keyboard. Why the hell did you guys have to remove it. Now even after reinstalling it more than thrice I have to open it via settings and give permission everytime I want to use it. Please do us all a favor and bring grammerly keyboard back!

    Sentiment
    • Negative
    Content
    • Keyboard Removal Disappointment
    May 06, 2024
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Sentiment Analysis (of 30 reviews)
-17 Net Promoter
Score
Languages (of 30 reviews)
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