Escentual: Competitive Prices, Fast Delivery & Excellent Service
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Escentual Feedback Report: Insights on Excellence

Escentual: Competitive Prices, Fast Delivery & Excellent Service

Escentual receives overwhelmingly positive reviews for its competitive prices, fast delivery, and wide range of products. Customers praise the company for offering unique deals, sustainable packaging, and free samples with orders. Despite a few negative experiences, the majority highlight Escentual's excellent service, efficient delivery, and product quality.

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  • Market Analysts
  • E-commerce Managers
  • Retail Strategists
  • Customer Service Executives
  • Brand Managers

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very fast delivery

    Very fast delivery, well packed and many discounts where you can't find in different online stores.

    Sentiment
    • Positive
    Content
    • Fast Delivery and Packaging
    Aug 07, 2024
  • Very prompt online mail order delivery

    Very prompt online mail order delivery

    Sentiment
    • Positive
    Content
    • Fast Delivery and Packaging
    Aug 01, 2024
  • Just want to say it’s the best company…

    Just want to say it’s the best company to buy from. Fast shipping, good prices, amazing products!Never had a problem and have been a customer for years.

    Sentiment
    • Positive
    Content
    • Fast Delivery and Packaging
    Jul 31, 2024
  • Escentual were fantastic on price for a…

    Escentual were fantastic on price for a quality product as described. Speedy delivery, great website and good responsive customer service department.

    Sentiment
    • Positive
    Content
    • Fast Delivery and Packaging
    Jul 25, 2024
  • Excellent customer service

    Excellent customer service and good prices. I've used Escentual a number of times and have never had any issues only a positive experience.

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Jul 14, 2024
  • Expired product

    Expired productI bought many times on this website. But unfortunately the ordinary products and lipsticks are all expired. So bad shopping experience

    Sentiment
    • Negative
    Content
    • Issues with Product Expiry and Customer Service
    Jul 02, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Escentual  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, E-commerce Managers, Retail Strategists, Customer Service Executives, Brand Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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