Guest Insights: Hampton Inn Chicago Downtown
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Guest Insights: Hampton Inn Chicago Downtown

68 E Wacker Pl, Chicago, IL 60601, United States

Hampton Inn Chicago Downtown/N Loop/Michigan Ave's guests appreciate the excellent location, friendly staff, and clean rooms. However, there are concerns about room cleanliness, noise levels, breakfast quality, and service consistency.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • The bartender name william is the best me and my wife injoy the food and hotel 馃憤馃徑

    Sentiment
    • Positive
    Content
    • Service

  • Noisy and old, but I think the value is tremendous given its location. The staff were nice

    Sentiment
    • Positive
    Content
    • Noise Levels

  • Muy bonito hotel, bien ubicado pero nos cost贸 muy caro para que no hagan el servicio de la habitaci贸n diario, lo hacen cada dos d铆as

    Sentiment
    • Positive
    Content
    • Value for Money

  • Cage da manh茫 poderia ter mais op莽玫es!!!

    Sentiment
    • Positive
    Content
    • Breakfast Quality

  • Suitable if you are just looking for a place to stayWalkability: Good location for walking around the city center

    Sentiment
    • None
    Content
    • Location

  • The rooms are small but the location is great service and staff friendly

    Sentiment
    • Positive
    Content
    • Location
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Sentiment Analysis (of 30 reviews)
66 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hampton Inn Chicago Downtown/N Loop/Michigan Ave based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Tourism Marketers, Hotel Developers, Quality Assurance Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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