Mixed Reviews for Emirates Grand Hotel: Location and Staff Appreciated, Cleanliness and Buffet Concerns
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Mixed Reviews for Emirates Grand Hotel: Location and Staff Appreciated, Cleanliness and Buffet Concerns

Emirates Grand Hotel Feedback Report: Insights Unveiled

116957 Sheikh Zayed Rd - Trade Centre - Trade Centre 1 - Dubai - United Arab Emirates

Mixed reviews for Emirates Grand Hotel in Dubai. Guests highlight the central location, friendly staff, and spacious rooms with good views. However, concerns include cleanliness issues, slow service, and disappointing buffet experiences. Some guests praise specific staff members for exceptional service, while others mention maintenance and internet connection problems.

Source: Google Business Reviews of Emirates Grand Hotel

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Customer Feedback Analysis of Emirates Grand Hotel

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  • All the room is clean and its really very nice and kind people ms.jakielyn and, mr isaac

    Sentiment
    • Positive
    Content
    • Housekeeping Service

  • I stayed with family and had a good stayRooms: GoodNearby activities: Walking distance to many activitiesWalkability: Nice places near by

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Spacious rooms with an amazing views! Location is very accessible by public transportation. Ample parking for all guests.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Good hotel to stay and I must say these staff is too supportive Mr. Shahadat, Mr. kendra, Ms. Noor and Md. Hassan.

    Sentiment
    • Positive
    Content
    • Staff Service and Hospitality

  • Fully satisfied with service specially house keeping and the guy M Hassan is good at it . Thankyou Emirates grand hotel , thankyou Hassan

    Sentiment
    • Positive
    Content
    • Housekeeping Service

  • Best property with Best view... saw burj early morning and late night ... easy access to metro .. taxi... all attractions near by...

    Sentiment
    • Positive
    Content
    • Location and Accessibility
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Sentiment Analysis (limited preview)
47 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Emirates Grand Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Travel Agents, Customer Experience Specialists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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