Embassy Suites Washington DC Georgetown Review Analysis
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Embassy Suites Washington DC Georgetown Review Analysis

Embassy Suites DC Georgetown - Comprehensive Review Analysis

1250 22nd St NW, Washington, DC 20037, United States

Embassy Suites by Hilton Washington DC Georgetown receives mixed reviews with positive comments on room cleanliness, spaciousness, breakfast quality, and friendly staff, but also criticism on room temperature control, breakfast availability, and service speed at the restaurant.

Source: Google Business Reviews of Embassy Suites by Hilton Washington DC

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Customer Feedback Analysis of Embassy Suites by Hilton Washington DC

In-depth analysis of Embassy Suites by Hilton Washington DC Georgetown customer feedback. Key insights on service quality & guest experience.

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  • Great location. Close to downtown and Georgetown. Suite was great-Lots of space. Reasonably priced. Free breakfast and free drinks at bar were a nice perk! Will stay again when we are back in town. Highly recommend.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Rooms cleanliness was not the top.. I think hilton needs to renovate . When you compare them to Marriott, there is no match..

    Sentiment
    • None
    Content
    • Room Quality and Cleanliness

  • Hotel was okay the room temperature was very cold the heat wouldn’t go up other than that the location was great

    Sentiment
    • Negative
    Content
    • Room Quality and Cleanliness

  • The wifi cuts out for 5 minutes every few hours, so this is a challenging hotel to work from. Besides that, it's well run and in a great location.

    Sentiment
    • Positive
    Content
    • Amenities and Facilities

  • Excellent option visiting DC

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction

  • Front desk staff was rude for no reason. If l'm paying $1500 for 5 nights and flying for 14.5 hours for a family vacation, l expect to be treated politely.

    Sentiment
    • Negative
    Content
    • Customer Service and Staff
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Sentiment Analysis (limited preview)
47 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Embassy Suites by Hilton Washington DC Georgetown based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Market Researchers, Customer Service Trainers, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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