Issues and Suggestions for Improvement in the NBO App
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Issues and Suggestions for Improvement in the NBO App

Some users are experiencing issues with the NBO app, such as login problems, inability to add beneficiaries for international transfers, and crashing on startup. The app is also slow and freezes frequently. However, others find the app to be easy to use and practical. There are suggestions to improve the app, including adding Vodafone operators for mobile top-ups and reducing the local bank transfer fee. Overall, the NBO app needs urgent attention to fix the technical issues and improve user experience.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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  • البرنامج لا يستجيب

    اتمنى تصليح التطبيق الفاشل معاملاتنا متوقفة

    Sentiment
    • Negative
    Content
    • App Performance
    Feb 26, 2022
  • سو خربان

    تطبيقكم لما اسجل فيه مايرضى يدخلني فأتمنى تصلحو المشكلة😍

    Sentiment
    • Negative
    Content
    • App Performance
    Feb 12, 2022
  • Cant open after last update

    Need fix crashing issue at startup in new version v4.5.25

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 29, 2021
  • التطبيق سيء جدا

    احاول اسجل يكتب الرجاء الانتظار. من شهر وبعدها المشكلة

    Sentiment
    • Negative
    Content
    • Account Activation
    Jul 23, 2021
  • مشكله تسجيل دخول

    لدي مشكله دخول وليس لدي خيار الا تسجيل جديد واريد اعيد الحساب

    Sentiment
    • Negative
    Content
    • Login Issues
    Sep 25, 2020
  • ‏البنك الوطني

    تطبيق ‏ممتاز وسهل وعملي

    Sentiment
    • Positive
    Content
    • User Interface
    Jul 15, 2020
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Sentiment Analysis (of 30 reviews)
-60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎NBO based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Customer Service Managers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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