Positive Reviews Highlight Welcoming Atmosphere and Knowledgeable Staff at Specsavers Central City
Elevate Your Business with Specsavers Customer Insights

Positive Reviews Highlight Welcoming Atmosphere and Knowledgeable Staff at Specsavers Central City

10153 King George Blvd Unit 1147, Surrey, BC V3T 2W1, Canada

Specsavers Central City in Surrey has garnered positive feedback for its welcoming atmosphere, knowledgeable staff, and excellent customer service. Many customers praised specific employees like Sara, Sherwin, and Dr. Dhillon for their professionalism and helpfulness. The affordability of eyeglasses, the accuracy of prescriptions, and the convenience of on-site eye exams were highlighted as significant positives. Some reviewers mentioned the ease of navigating pricing guides and the transparency of deals, such as the two-for-one offer. Overall, the store was commended for its thorough eye examinations, friendly service, and the caring attitude of the staff towards meeting customer needs.

Best for
  • Optometry Practice Managers
  • Customer Experience Strategists
  • Retail Store Managers
  • Marketing Professionals in Eyewear
  • Healthcare Service Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Featured Content
  • Really Friendly Staff Really Expoert Doctor Specially Dr Grewal

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
  • Pree was awesome, she really Cara about what I was looking for and my budget. great place

    Sentiment
    • Positive
    Content
    • Helpful and Friendly Staff
  • Received the best customer service today . The receptionist was so sweet, kind and went above and beyond for me. Thank you so much! . It’s so hard to get good customer service these days. Strongly recommend this store .

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
  • Best service I have received from an eyeglass store.Optometrist was fantastic.Iona was great.Both made my visit both fun and professional with smiles and great attitudes.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
  • Was recommended to come here after my glasses broke, and I desperately needed a replacement due to being severely nearsighted.I have to say the place really lives up to its name! You can get affordable yet quality glasses here, regardless of the different price ranges as there are various available discounts to fit your needs. The pricing guide is super transparent and easy to navigate so you know well in advance what it will cost depending on your needs/preferences. And if your insurance has coverage for eye exams and prescription eyewear, Specsavers does accept this.I of course was a HUGE fan of the deal to get two glasses for the price of one (lens extras not included in this discount), not wanting to end up in this situation again of being stuck without eyesight after a mishap.As they do eye exams/checkups on site (and a pretty comprehensive one at that), if you need a new prescription you can get one right here. I was attended by Dr. Dhillion who was excellent, and according to my wife who accompanied me this doctor was being super thorough and checking lots to make sure I would have the ideal prescription. She was also very knowledgeable on concerns about my condition and I really felt that I was in great hands 😊After I was done with my eye exams, Sara assisted me in ordering my new glasses. She was AMAZING. Patient, answering all my (meticulous) questions, making sure I knew my options, and focusing on what would be ideal for me rather than trying to sell me more (i.e. when I was informed photochromic and the highest-index lenses were mutually exclusive, her idea to have only one photochromic pair was actually more affordable than my choice to have two photochromic ones anyway). Also she was just really sweet and welcoming and was appreciative of my excitement for my new glasses 😄When your glasses are finally ready for pickup they come with their case and cleaning cloth as expected, and I was pleasantly surprised to see that they also include a lens cleaning spray! So anyway I'm very relieved and thankful I can see again 😅 And having reliable people here I really have no worries that I can approach them if I ever need any help with my glasses.In short, this is an affordable store with very complete service. Comprehensive eye exam, and great value whether you want the most basic glasses or always need several add-ons. Great transparency too in their pricing, knowing your options, and the way you are treated 👍

    Sentiment
    • Positive
    Content
    • Affordable Pricing and Deals
  • I appreciate a reminder from Specsavers at Central City that my annual eye exam is due. I have been a patient of Dr. Dhillon, the Optometrist, for several years now. I am very happy to be under her care as she closely monitors the changes of my eye health, the progression of the cataract and most importantly the effect of my diabetic conditions on my eyes. When it comes to getting eye glasses, Specsavers offer affordable eye glasses and a reasonable selection of frames.The staff were knowledgeable, friendly and efficient. I ordered eye glasses from them again…very well priced!

    Sentiment
    • Positive
    Content
    • Optometrist Service
  • See All Reviews
Sentiment Analysis (of 30 reviews)
86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
53 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 96
  2. Trustpilot Reviews 86
  3. Trustpilot Reviews 69
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Specsavers Central City based on online reviews collected from Google Business. The analysis helps Optometry Practice Managers, Customer Experience Strategists, Retail Store Managers, Marketing Professionals in Eyewear, Healthcare Service Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.