Mixed Reviews for Elastic: High Fees and Quick Fund Availability
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Elastic Feedback Analysis: Insights on Fees & Service

Mixed Reviews for Elastic: High Fees and Quick Fund Availability

Mixed customer reviews for Elastic with complaints about high fees and poor customer service alongside positive feedback on quick availability of funds and ease of application process.

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Custom Date - May 28, 2024
Featured Content
  • Its like a safety net…and is prompt and…

    Its like a safety net…and is prompt and efficient. Not complicated to use.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Loyalty
    Apr 19, 2024
  • The app was easy to use and the money…

    The app was easy to use and the money was deposited the next day

    Sentiment
    • Positive
    Content
    • Ease of Use and Quick Deposit
    Apr 18, 2024
  • Quick and accurate service..I don't…

    Quick and accurate service..I don't like the high payments on the loan..

    Sentiment
    • Positive
    Content
    • Interest Rates and Repayment
    Apr 08, 2024
  • The ease of application and the…

    The ease of application and the explanation of repayment seem easy to understand.

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Mar 20, 2024
  • 5 Star

    5 StarElastic does a great job helping people with the loan process.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 02, 2024
  • Poor customer service…

    Have to call every time because they keep resetting user name and password. On hold for so long tried to tell them this and all I hear is I understand NO you don't. I should not have to jump thru hoops every time I long in.

    Sentiment
    • Negative
    Content
    • Account Access and Technical Issues
    Feb 21, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Elastic  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Marketing Strategists, Product Managers, Compliance Officers to discover insights into what people love, dislike, and need.

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