Positive Customer Feedback for EECU Credit Union
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EECU Customer Feedback Report: Unveil Insights & Trends

Positive Customer Feedback for EECU Credit Union

EECU Credit Union receives mostly positive feedback from customers, praising the friendly and knowledgeable staff, efficient service, and helpfulness in finding loans with good terms. However, there are some instances of conflicting information and issues with online banking. Overall, EECU is commended for its excellent customer service, professionalism, and commitment to the community.

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  • Banking Professionals
  • Customer Service Managers
  • Financial Analysts
  • Marketing Strategists
  • Business Development Executives

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Custom Date - May 25, 2024
Featured Content
  • Quick and easy process

    Quick and easy process. Knowledgeable and friendly staff.

    Sentiment
    • Positive
    Content
    • Staff Friendliness
    Apr 20, 2024
  • Everyone is super nice and efficient

    Everyone is super nice and efficient . Love working with EECU

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 16, 2024
  • EECU has been our bank for decades and…

    EECU has been our bank for decades and has always gone the extra mile for its members.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 13, 2024
  • Friendly staff and painless process.

    Friendly staff and expeditious painless process with my loan.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 12, 2024
  • All of the branches have been A1.

    All of the branches have been well manicured and clean on both the outside and inside. The staff have always been friendly, welcoming, and knowledgeable regarding our wants and needs. A1 service!

    Sentiment
    • Positive
    Content
    • Branch Experience
    Mar 08, 2024
  • Very satisfied

    Very happy with EECU great rates on loans . Always easy to talk to someone very helpful

    Sentiment
    • Positive
    Content
    • Interest Rates
    Mar 01, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for EECU Credit Union  based on online reviews collected from Trustpilot. The analysis helps Banking Professionals, Customer Service Managers, Financial Analysts, Marketing Strategists, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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