eDrugstore.com Reviews Summary
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  • Who is this report for?
    • Healthcare Marketers
    • Pharmacy Managers
    • Customer Service Trainers
    • Digital Strategists
    • Product Managers
eDrugstore.com Reviews Summary

eDrugstore.com Customer Feedback Analysis Report

Customers appreciate eDrugstore.com for its efficient service, fast delivery, professional customer service, and genuine medications. Many reviewers highlight the ease of ordering, quick re-orders, discounts, and helpful representatives. However, a few negative experiences with customer service were mentioned, impacting overall satisfaction.

Source: Trustpilot Reviews of eDrugstore.com 

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Customer Feedback Analysis of eDrugstore.com 

Unlock insights from eDrugstore.com reviews: service quality, delivery speed, and more to improve customer satisfaction.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • I placed an order and I never received…

    I placed an order and I never received it. I called to inquire what happened and I was told my CC didn't go thru, and that you tried to contact me every day and that was "Baloney" It's funny because when I reordered with the same CC everything went thru.. Plus you need better customer service representatives! and after reading your reply, I can see why you have terrible customer service and anyone can supposably document they called that doesn't make it true and I have my phone records to prove your false claim AGAIN!!!

    Sentiment
    • None
    Content
    • Product Accuracy
    Apr 23, 2024
  • Highly recommend edrugstore.com!

    Easy to place order. Customer service was knowledgeable and friendly. Order recieved right on time. Highly recommend using edrugstore.com

    Sentiment
    • Positive
    Content
    • Ordering Process
    Apr 21, 2024
  • I received the product quickly and…

    I received the product quickly and customer service was excellent.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 16, 2024
  • Best online drug store.

    Rep are pleasant to talk with and Easy to place an order and quick delivery.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 15, 2024
  • Great product easy ordering quick…

    Great product easy ordering quick delivery

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 02, 2024
  • great service great prices…thx

    great service great prices…thx

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 01, 2024
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Sentiment Analysis (limited preview)
93 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for eDrugstore.com  based on online reviews collected from Trustpilot. The analysis helps Healthcare Marketers, Pharmacy Managers, Customer Service Trainers, Digital Strategists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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