Mixed Reviews for Prime Location Hotel - Dorsett Singapore
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Mixed Reviews for Prime Location Hotel - Dorsett Singapore

Dorsett Singapore Review Analysis: Insights for Success

333 New Bridge Rd, Singapore 088765

Mixed reviews for Dorsett Singapore highlight its prime location near Outram Park MRT and Chinatown. Guests appreciate the attentive service, especially from staff like Rowell and Hidayah. However, concerns include outdated rooms, lack of amenities, cleanliness issues, and occasional maintenance problems like clogged sinks. The hotel's proximity to public transportation and popular attractions is a significant advantage, offering convenience to travelers.

Source: Google Business Reviews of Dorsett Singapore

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Customer Feedback Analysis of Dorsett Singapore

Explore mixed reviews of Dorsett Singapore, highlighting location, service, and room quality. Essential for hospitality pros.

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  • Miss Puva is a very nice lady which helps me a lot. So nice person And she is very good.

    Sentiment
    • Positive
    Content
    • Service and Staff

  • Great room. Great service, perfect location to be in with ChinaTown round the corner.

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction

  • 服務人員態度不佳，房間內空間小，地板也很髒，家具都舊舊的，潮濕味很重，離711有一段距離，不推薦

    Sentiment
    • Negative
    Content
    • Issues with Room Maintenance

  • Great service, special mention rowell. Thank you for all the assistance!

    Sentiment
    • Positive
    Content
    • Service and Staff

  • 服務很好地理位置超級方便但住到了一間會一直跳電的房間，電燈都打不開（雖然自己去切電盤就可以恢復，但跳電頻率太高椅子只有一張也不太方便

    Sentiment
    • None
    Content
    • Issues with Room Maintenance

  • 性价比非常高,交通很方便,服务非常好,周边吃的也非常方便下次来还会住这里Walkability: 非常方便Food & drinks: 周边的哈多的选择离唐人街很近

    Sentiment
    • Positive
    Content
    • Value for Money
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46 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dorsett Singapore based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Consultants, Market Researchers, Customer Experience Analysts, Hospitality Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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