Negative Reviews for the Dodge App
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Dodge App Feedback Analysis: Essential Insights for Improvement

Negative Reviews for the Dodge App

The Dodge app has received negative reviews from users who have experienced issues with remote start and unlock, lack of real-time information updates, difficulties in selecting dealers, compatibility problems with certain vehicles, and poor customer support. Users have also reported problems with adding or erasing vehicles, changing passwords, and encountering delays in accessing remote features. The app has been criticized for its slow response times and failure to start vehicles successfully. Overall, users express frustration with the app's performance and lack of functionality.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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  • Nothing but crashes.

    The moment I got this app for my Challenger, it’s been nothing but a mess. I can’t even set my dealership I got the car from. Every time I try to it just crashes. Even tried uninstalling it and reinstalling the app and still the same result. Frustrating..

    Sentiment
    • Negative
    Content
    • Dealer Selection and App Freezing
    Dec 28, 2023
  • Doesn’t Work

    Since they made me switch from UConnect to this Dodge app none of of the remote features work. You call support and they someone will get back to you in 72 hours and no one ever does. I just want an app that works properly.

    Sentiment
    • Negative
    Content
    • Remote Features Not Working
    Nov 29, 2023
  • No good

    Does not let me add a new vehicle or erase the vehicle I had prior I called everyone even asked the dealership what ca I do and they can’t help me this app is garbage

    Sentiment
    • Negative
    Content
    • Inability to Add or Remove Vehicles
    Nov 27, 2023
  • Remote start

    This remouystart is a joke 80% of the time it doesn’t work. I’m still paying Uconnect but no idea if that’s still needed or not to start the car.

    Sentiment
    • Negative
    Content
    • Compatibility Issues with Uconnect
    Nov 27, 2023
  • App won’t add car

    App stuck on add car screen with no fields or buttons to enter car information. Absolutely frustrating. Deleted and added the app several times with same issue.

    Sentiment
    • Negative
    Content
    • App Crashes and Login Issues
    Nov 25, 2023
  • Ok when it works

    Only works half the time old app was 1000 percent better

    Sentiment
    • Negative
    Content
    • Remote Features Not Working
    Nov 24, 2023
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Sentiment Analysis (of 30 reviews)
-60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Dodge® based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Automotive Engineers, Mobile App Developers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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