Mixed Reviews Highlighting Quality, Delivery, and Customer Service at Temu
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Dive Into Temu's Customer Feedback Insights

Mixed Reviews Highlighting Quality, Delivery, and Customer Service at Temu

Mixed reviews for Temu, with complaints about delayed refunds, issues with cancellations, and quality inconsistencies. Some customers praise the low prices and decent quality, while others express frustration with delivery times and product standards. Customer service also receives some criticism for being unhelpful. Overall, Temu seems to offer affordable products with varying levels of satisfaction among buyers.

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Custom Date - Nov 05, 2024
Featured Content
  • Befriedigend ***

    Hey Leute was wollt ihr??kauft fĂŒr kleines Geld produkte und wollt HochqualitĂ€t-Best OF- Referenz??das geht nicht, hier bekommt ihr Ware die entsprechend wenig kostet, und ihren zweck erfĂŒllt. Siehe z.B. Kamera fĂŒr zum reinschrauben in steckdose.Also ein klares befriedigend

    Sentiment
    • None
    Content
    • Quality of Products
    Mar 15, 2024
  • Jeg har ikke modtaget en pakke Jeg…

    Jeg har ikke modtaget en pakke Jeg havde bestilt den er nu refunderet men jeg mangler stadig 30 kr for for sen levering som lovet og min sag er nu lukket uden den lovede kompensation da det var en gave stÄr jeg virkelig i en dÄrlig situation Þv

    Sentiment
    • Negative
    Content
    • Delivery and Shipping
    Mar 15, 2024
  • price is cheap

    price is cheap , quality also cheap 1 in 5 items looks good rest of them rubbish

    Sentiment
    • Negative
    Content
    • Quality of Products
    Mar 15, 2024
  • I had a very very bad experience with…

    I had a very very bad experience with Temu Spain. They couldn’t fix the problem. Just apologize. And apologize doesn’t really help. At the end the refund money. And the amount was less. Terrible service. Never ever order anything again.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 15, 2024
  • Contrefaçons envoyées par le vendeur et TEMU ne fait rien

    Contrefaçons envoyées par le vendeur. TEMU me propose de renvoyer les produits pour me faire rembourser malgré la preuve par photos. C'est nul j'ai supprimé mon compte et gardé les fausses manettes ps5.

    Sentiment
    • Negative
    Content
    • Product Authenticity
    Mar 14, 2024
  • Al mijn bestellingen zijn netjes…

    Al mijn bestellingen zijn netjes compleet en optijd geleverd , Temu is echt betrouwbaar!! Echt een aanrader !!! Leuke dingen voor weinig geld en betrouwbaar wat wil je nog meer !

    Sentiment
    • Positive
    Content
    • Quality of Products
    Mar 14, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-30 Net Promoter
Score
Popular Topics (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Temu  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, E-commerce Consultants, Customer Experience Analysts, Retail Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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