Remitly: Mixed Customer Feedback on Speed and Service
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Dive Into Remitly Customer Insights: A Comprehensive Feedback Report

Remitly: Mixed Customer Feedback on Speed and Service

Mixed reviews for Remitly with customers praising the speed and convenience of the service while others express dissatisfaction with delays, customer service, and issues with transfers. Feedback highlights the need for improved site layout, buyer protection, and better communication during delays.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Don't recommend

    Bad service money never arrived and no refund

    Sentiment
    • Negative
    Content
    • Transaction Delays and Issues
    Mar 13, 2024
  • Remitly keep on cancelling my transfer…

    Remitly keep on cancelling my transfer when the rate is good.

    Sentiment
    • Negative
    Content
    • Transfer Cancellation and Refunds
    Mar 11, 2024
  • Me gusta mucho porque no tiene uno que…

    Me gusta mucho porque no tiene uno que andar en otro lado buscando mandar dinero, llega bien rapido y es facil para mandar envios

    Sentiment
    • Positive
    Content
    • Transfer Speed and Efficiency
    Mar 11, 2024
  • Convenience and transparency of the…

    Convenience and transparency of the process is a big plus.

    Sentiment
    • Positive
    Content
    • None
    Mar 10, 2024
  • Money reaching fastest in the account…

    Money reaching fastest in the account which is very good on your side and trust worthy

    Sentiment
    • Positive
    Content
    • Transfer Speed and Efficiency
    Mar 09, 2024
  • Monet got there very quickly website…

    Monet got there very quickly website very easy to use to send money to different countries

    Sentiment
    • Positive
    Content
    • Transfer Speed and Efficiency
    Mar 09, 2024
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Sentiment Analysis (of 30 reviews)
5 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Remitly  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Product Managers, Market Researchers, Fintech Entrepreneurs to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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