Postfly receives mixed reviews with customers praising the quality of products, prompt customer service, and helpful staff. However, some complaints include missing items in subscription boxes and issues with communication. Overall, Postfly seems to excel in customer service but needs improvement in subscription fulfillment.
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Jack was super helpful in making sure my package had the right address. He even went the extra step to update my address on my account, thanks!
Great product and responsive support. The flies are high quality and the literature they send along with them is useful. They were also quick to get back to me when I had questions. Definitely recommend
Jack made my upgrade of my subscription super simple. Also a very fast response and excellent communication!
Jack helped me out tremendously! He got done what I wanted done and I'm very pleased with how he treated me-a customer. Very kind and responded very quickly!
Great customer service. Got back with me faster than any company ever has. Resolved a blunder that was my fault in a super professional way. Great job and thank you
I was gifted a subscription by daughter. Love it. I contacted them to switch from a trout box to a saltwater box and they were super quick to respond and gladly changed my box!
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