Paychex Negative Reviews Overview
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  • Who is this report for?
    • Business Owners
    • HR Managers
    • Payroll Specialists
    • Financial Analysts
    • Customer Service Managers
Paychex Negative Reviews Overview

Dive Into Paychex's Customer Feedback Challenges

Negative reviews of Paychex highlight issues with payroll processing, customer service, billing errors, lack of responsiveness, and unhelpful representatives. Complaints include problems with taxes, hidden fees, inadequate communication, data deletion, and difficulties in closing accounts. Customers express frustration with inaccurate W-2 forms, delays in resolving issues, and overall dissatisfaction with Paychex's services.

Source: Trustpilot Reviews of Paychex 

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Customer Feedback Analysis of Paychex 

Uncover the pitfalls in Paychex services with our in-depth analysis of negative customer feedback.

Custom Date - May 23, 2025
Featured Content
  • I worked for them a HUGE translation…
    Sentiment
    • Negative
    Content
    • None
    Mar 11, 2024
  • I ran into a problem with Paychex not…
    Sentiment
    • Negative
    Content
    • None
    Mar 05, 2024
  • The worst company
    Sentiment
    • Negative
    Content
    • None
    Feb 28, 2024
  • The worst company to work with
    Sentiment
    • Negative
    Content
    • None
    Feb 16, 2024
  • Missing more than one year of my HSA…
    Sentiment
    • Negative
    Content
    • None
    Feb 02, 2024
  • If I could leave less then 1 star I…
    Sentiment
    • Negative
    Content
    • None
    Jan 31, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-100 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Paychex  based on online reviews collected from Trustpilot. The analysis helps Business Owners, HR Managers, Payroll Specialists, Financial Analysts, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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