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Dolphin Nautilus CC Supreme Pool Cleaner: Reliability Issues and Customer Frustrations

Dive Into Dolphin Nautilus CC Supreme: An In-Depth Report

The Dolphin Nautilus CC Supreme Wi-Fi Automatic Robotic Pool Vacuum Cleaner has garnered mixed reviews from users. Many customers have reported significant issues, including frequent breakdowns, poor customer service, and difficulties obtaining repairs. Several users experienced the unit malfunctioning after minimal use and found it challenging to contact the manufacturer, Maytronics, for support. The product's performance in cleaning pools received some praise; however, the frequent technical failures overshadowed its effectiveness. Users expressed disappointment with the reliability of the product, especially given its high price point, leading many to recommend potential buyers seek alternative brands.

Source: Amazon Product Reviews of Dolphin Nautilus CC Supreme Wi-Fi

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Customer Feedback Analysis of Dolphin Nautilus CC Supreme Wi-Fi

Explore the in-depth analysis of Dolphin Nautilus CC Supreme Pool Cleaner with customer feedback insights.

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Custom Date - Dec 07, 2025
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  • Cable frayed and gets tangled and company doesn't respond.

    I bought this 2 years ago and was very pleased with its performance for about 18 months. Then the cable started getting tangled and became partially detached from the robot. I tried their recommended solutions to fix the cable, but they do not work. It still operates, but gets really tangled every time. I sent two emails to the company and they never got back to me.

    Sentiment
    • Negative
    Content
    • Cable Tangle Issues
    Aug 01, 2025
  • Don’t ever buy this pool vacuum cleaner made by Dolphin

    What a piece of crsp for $900. After just 5 uses, it stopped working. I called Mytronix several times to see if they can repair it. Finally after 8 tries they called me and asked me to check connections and phone was disconnected. They have very poor customer service. I don’t recommend buying this product from internet because you are at mercy of Mytronics. I would leave the same review on Google and other social media to help other customers.

    Sentiment
    • Negative
    Content
    • Customer Support Issues
    Aug 01, 2025
  • Don't purchase

    Save the box so when you have to send it back, mine worked for a whole 8wks wow! And they make you pay to ship it back , I told them I'll take the loss and never buy another one, one star is to many

    Sentiment
    • Negative
    Content
    • Overall Disappointment
    Jul 31, 2025
  • Buyer Beware Customer Service is AWFUL!

    After one season of use it needed to be sent in for warranty work. It has been almost two months and we still are dealing with getting an update on the repairs. Buyer beware.

    Sentiment
    • Negative
    Content
    • Repair Difficulties
    Jul 31, 2025
  • Don't Buy This

    Stopped working after being used 4 times. Customer support is non-existent.

    Sentiment
    • Negative
    Content
    • Customer Support Issues
    Jul 30, 2025
  • Doesn’t do the job.

    Garbage, waste of time and money. Bought the basic model first and it wasn’t cleaning the pool even though it’s rated for the pool size. so decided to buy this one and it gets stuck on the stairs every day. Now the basic model trips my GFCI breaker tried to return it. It’s past 30 days and the manufacture doesn’t make it any easy.

    Spend your money somewhere else.

    Sentiment
    • Negative
    Content
    • Overall Disappointment
    Jul 30, 2025
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dolphin Nautilus CC Supreme Wi-Fi Automatic Robotic Pool Vacuum Cleaner, Dual Drive, Waterline based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Market Researchers, Retail Buyers, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

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