Wynn Resorts App Faces Severe Functional Challenges and User Discontent
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  • Who is this report for?
    • Hotel and Resort Managers
    • Mobile App Developers
    • Customer Experience Specialists
    • Hospitality Consultants
    • Digital Transformation Experts
Wynn Resorts App Faces Severe Functional Challenges and User Discontent

Dive Deep into Wynn Resorts App User Feedback Analysis

The Wynn Resorts app has received overwhelmingly negative reviews from users, highlighting persistent functionality issues. Users report that the app frequently freezes, fails to load, and often crashes, making it nearly impossible to utilize essential features such as booking rooms, making dinner reservations, or checking in. Many reviewers have resorted to repeatedly deleting and reinstalling the app in an attempt to resolve these issues, but frustrations continue to mount due to its unreliability. Additionally, the app lacks essential features that would streamline the guest experience, contributing to dissatisfaction with the overall service. As a result, users express disappointment in a brand that is expected to maintain high operational standards.

Source: App Store Reviews of Wynn Resorts

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Customer Feedback Analysis of Wynn Resorts

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Custom Date - Mar 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Useless for Booking a Room

    Simply does not work.

    Sentiment
    • Negative
    Content
    • Overall App Usability
    Dec 07, 2023
  • Update info

    I cannot update my birthdate or account number on the app

    Sentiment
    • Negative
    Content
    • Account Management Errors
    Nov 25, 2023
  • App not working

    Just keeps loading if to try to go anywhere other than the home page..

    Sentiment
    • Negative
    Content
    • Loading Problems
    Sep 01, 2023
  • Does not load

    Endless Spinning wheel... used to work fine

    Sentiment
    • Negative
    Content
    • Loading Problems
    Jun 14, 2023
  • App does not work

    The app does not load and is stuck on the main screen with the moving wheel.

    Sentiment
    • Negative
    Content
    • Loading Problems
    Jun 06, 2023
  • App problem

    Cannot open the app.. I have deleted and reloaded still can’t open it!! Very frustrating

    Sentiment
    • Negative
    Content
    • Loading Problems
    May 30, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Wynn Resorts based on online reviews collected from App Store. The analysis helps Hotel and Resort Managers, Mobile App Developers, Customer Experience Specialists, Hospitality Consultants, Digital Transformation Experts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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