Mixed Reviews for TicketSwap
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Dive Deep Into TicketSwap's User Feedback

Mixed Reviews for TicketSwap

Users are generally unhappy with TicketSwap, citing issues with the ticket purchasing process, the accuracy of ticket information, the functionality of the app, and poor customer support. Some users have experienced fraudulent ticket sales and difficulty obtaining refunds. Others have complained about delayed notifications and errors with downloading tickets. Despite these issues, a few users have found success with the app and appreciate the ease of listing and purchasing tickets.

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Custom Date - Apr 19, 2024
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  • Like, what the heyey are you lot smoking? secureswap has to be standard. what else is the point.

    • Negative
    • App Functionality
    Jun 04, 2023
  • Ticket alerts are absolutely useless. Even if you tap on them right away, without a second's delay, they're already sold out. This has been the case over and over, not just a couple of times. It's broken.

    • Negative
    • Ticket Purchase Issues
    May 22, 2023
  • I identified myself but it was apparently not accepted. No messages whatsoever about it and 2 weeks later I found out myself when I wanted to reduce the price. They hadn't go on sales yet even!

    • Negative
    • ID Verification
    May 16, 2023
  • The raffle feature made this app useless

    • Negative
    • App Functionality
    May 15, 2023
  • Both the App and website are straight forward to use. It is easy to list your ticket, the costs are clear shown, there is protection in place for both buyer and seller. Payments are fast too :)

    • Positive
    • Seller Experience
    May 09, 2023
  • Great getting notifications as soon as tickets are uploaded instead of having to keep checking, got one on my third attemp, purchased ticket for sold out event, fingers crossed there's no issues on the night

    • Positive
    • Ticket Alerts
    May 01, 2023
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Sentiment Analysis
-30 Net Promoter
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