Mixed Reviews for Hertz in Valencia Airport
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Mixed Reviews for Hertz in Valencia Airport

Dive Deep into Hertz Valencia Airport Customer Feedback

Valencia, 46940 Manises, Valencia, Spain

Hertz in Valencia Airport receives mixed reviews, with customers citing issues like long wait times, unhelpful staff, unexpected charges, and communication difficulties. However, some reviewers praise the friendly and competent service they received. Common themes include long queues, problems with car conditions, difficulties in communication, and disputed charges, impacting overall customer satisfaction.

Source: Google Business Reviews of Hertz

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Customer Feedback Analysis of Hertz

Uncover the truth behind Hertz Valencia Airport reviews. Insights on customer service, car conditions, charges, and more.

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Popular Phrases (limited preview)
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  • Preiswerten Diesel bekommen, toll. Viel gesehen, viel gefahren, sauber, zuverlĂ€ssig, sparsam, besser geht es nicht.

    Sentiment
    • Positive
    Content
    • Car Condition and Cleanliness

  • DejĂ© olvidadas mis gafas en el vehĂ­culo y se las quedaron ellos. LADRONES

    Sentiment
    • Negative
    Content
    • Staff Efficiency

  • Der Laden ist Dreck. Die Arbeiter arbeiten langsamer als jemand mit einer QuerschnittslĂ€hmung. Der Service ist schlecht und langsam

    Sentiment
    • Negative
    Content
    • Staff Efficiency

  • Great rate and honest service unlike SIXT who everyone should avoid.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction

  • Unfreundlich, nicht hilfsbereit, inkompetent, teuer

    Sentiment
    • Negative
    Content
    • Customer Service

  • Friendliy and competent. Unfortunately they are understaffed from time to time.

    Sentiment
    • Positive
    Content
    • Staff Efficiency
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Sentiment Analysis (limited preview)
-13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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