Exceptional Quality and Service at Horton Brasses
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Discover Why Horton Brasses Shines in Customer Feedback

Exceptional Quality and Service at Horton Brasses

Horton Brasses receives outstanding reviews for their high-quality products, exceptional customer service, fast shipping, and accurate orders. Customers praise the company for its professionalism, promptness, and beautiful hardware pieces. Despite minor issues like supply chain delays or occasional fitting problems, Horton Brasses stands out for its reliable and top-notch decorative box hardware, drawer pulls, knobs, and other furniture-building products.

Best for
  • Furniture Manufacturers
  • Interior Designers
  • Hardware Retailers
  • Cabinet Makers
  • Restoration Specialists

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Custom Date - Oct 14, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Cabinet jewellery

    Beautiful fit and finish on this hardware jewellery. Fast delivery! Thank you.

    Sentiment
    • Positive
    Content
    • High Quality Products
    Dec 18, 2017
  • Order was shipped and received …

    Order was shipped and received promptly! Would definately recommend Horton Brasses!

    Sentiment
    • Positive
    Content
    • Prompt Response and Follow-Up
    Dec 06, 2017
  • great source for decorative box …

    great source for decorative box hardware - considered using brusso, but horton was perfect mix of quality and price. shipping was super fast to east coast.

    Sentiment
    • Positive
    Content
    • Variety of Hardware Options
    Dec 06, 2017
  • rec'd yesterday

    rec'd yesterdayinstalling on old corner cupboard this morninglook greatthanks

    Sentiment
    • Positive
    Content
    • Quality Replacement Parts
    Dec 06, 2017
  • These are always shipped quickly

    These are always shipped quickly. I always know the order will be correct.I have never gotten a bad piece of Hardware. All screws holes are good and don't need cleaning out.They always send Steel screws so you don't ring off screw heads. They are the best products that I can buy for my Projects.

    Sentiment
    • Positive
    Content
    • High Quality Products
    Dec 05, 2017
  • Beautiful pieces of art!

    I was so pleased when my order from Horton Brasses arrived before expected. The pulls and knobs were simply beautiful and of the highest quality--really pieces of art! Whenever the need for fine hardware arises in the future, Horton Brasses will be my "go to" vendor.

    Sentiment
    • Positive
    Content
    • High Quality Products
    Dec 05, 2017
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Sentiment Analysis (of 30 reviews)
93 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Horton Brasses  based on online reviews collected from Trustpilot. The analysis helps Furniture Manufacturers, Interior Designers, Hardware Retailers, Cabinet Makers, Restoration Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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